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Reviews
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Etsy buyer on Apr 27, 2026
5 out of 5 starsOh my goodness, the quality of these mugs is even better than the photos and the photos were very good. I bought 7 of these beauties as gifts for my best friends and sisters. Vita was incredibly helpful to answer my questions and provided the requested photo prior to shipping. She packaged these so beautifully each wrapped in soft foam and packed within foam dividers. Don’t be concerned at all about the quality of her work, the quality of the glass she uses, which is very thick and noticeable, and don’t worry about the shipping your items will arrive perfectly!
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Etsy buyer on Apr 27, 2026
5 out of 5 starsOh my goodness, the quality of these mugs is even better than the photos and the photos were very good. I bought 7 of these beauties as gifts for my best friends and sisters. Vita was incredibly helpful to answer my questions and provided the requested photo prior to shipping. She packaged these so beautifully each wrapped in soft foam and packed within foam dividers. Don’t be concerned at all about the quality of her work, the quality of the glass she uses, which is very thick and noticeable, and don’t worry about the shipping your items will arrive perfectly!
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Emma on Apr 24, 2026
5 out of 5 starsThis was absolutely BEAUTIFUL! I’m so happy I went with this for a gift, it couldn’t have turned out better🤩
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Nicole on Apr 1, 2026
5 out of 5 starsThe most beautiful teacup I’ve ever seen! It was so wonderfully crafted and made the perfect birthday gift for my aunt.
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Debra on May 1, 2026
5 out of 5 starsLooks so nice, I hope it lasts with careful washing. Shipping was fast and it was packed well, thank you.
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About Vitraaze
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Amazing tea sets - teapot and cups with saucers
Shop members
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Vita
Owner, Creator, Customer Service
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Irene
Assistant, Designer
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Serhiy
Shipper, Photographer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
More information
Frequently asked questions
Custom and personalized orders
Personalization is free and can be applied to any item in my shop. Please leave your text "in note to seller" (you will have it during check out) or write me message after placing your order.
Custom orders are welcome. Please feel free to contact me if you need something special.
Where do I add my custom text for my order?
Please include your text in the 'notes to seller' section when checking out.
Can you send my order directly to the gift recipient with a gift note?
Yes, I can. Please write the recipient's address in the shipping section and add the gift note to the 'notes to seller' section. Also I won't include any pricing information.
Care instructions
Mugs can be used for hot and cold beverages.
Microwave safe.
Hand washing with non-abrasive materials is recommended.
Gift wrapping and packaging
At that moment gift wrapping is available in the shop.
Wholesale availability
I would be happy to have long term agreement with you. Just contact me and get special prices.
Cancellation of order
If you need your order be cancel, please contact me within 12 hours. I will cancel and make a refund. If your order is shipped - cancellation is not possible.
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