WallTickDesign

Thank you for sharing your feedback. I understand that the clock may not have met your personal expectations, but I would like to clarify that I make every effort to present my products accurately and transparently. The listing includes detailed photos, a video showing exactly how the clock looks, its dimensions, and clear information about the materials used. All of these details are available before purchasing. I always encourage customers to carefully review the photos, video, measurements, and description to make sure the product matches their expectations. I’m sorry it wasn’t what you expected, but the product was clearly presented so customers could make an informed decision before ordering. I appreciate your feedback and will continue providing accurate an

Hi, Thank you for your feedback. I'm sorry to hear that the clock was not exactly what you expected. I would like to clarify that this clock is manufactured in a combination of gold and orange colors. This is the original design provided by the manufacturer and is the same product shown in the listing. The front of the clock features the gold finish, while the sides are finished in orange. They are not designed to be completely gold-colored. I understand that you expected the entire clock to be gold, and I appreciate your feedback. I will take your comments into consideration to make the product presentation even clearer for future customers. Thank you for your understanding.

Thank you for updating your review. I'm truly sorry that your order arrived damaged. Customer satisfaction is my top priority, and as soon as I learned about the issue, I responded promptly and provided a full refund to make things right. I truly appreciate your patience and your updated feedback. Thank you for giving me the opportunity to resolve the situation, and I hope to serve you again in the future.