WallfloraStudio

This Privacy Policy describes how, when and why I collect, use and share information when you purchase an item(s) from Evergreen Botanics, contact me, or otherwise use my services through Etsy.com or its related sites and/or services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.com. You can reference the Etsy Privacy Policy to learn more about Etsy's own privacy practises.

1) Personal Information

To fulfil your order you must provide me with certain information (which you authorised Etsy to provide to me). This includes your name, e-mail address, postal address, payment information and the details of the product(s) that you are ordering through Evergreen Botanics.

You may also choose to provide me with additional information which is required for custom/personalised detail on your purchase where available if you contact me directly.

2) Why Evergreen Botanics Needs Your Information, And How It Will Be Used.

I rely on a number of legal bases to collect, use and share your information including:

a) as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes or provide customer support
b) when you have provided you affirmative consent, when you may revoke at any time, such as by signing up for Evergreen Botanics mailing list.
c) if necessary to comply with legal obligation or court order in connection with a legal claim, such as retaining information about your purchase(s) if required by tax law
d) as necessary for the purpose of operational and legitimate interest, if those legitimate interests are not overridden by your rights or interests such as:
i) providing and improving my services. I use your information to provide the service(s) you requested and in my legitimate interest to improve my service(s)
ii) compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of use.

3) Information Sharing and Disclosure

Information about my customers is important to Evergreen Botanics. Your personal information is shared for a very limited number of reasons and in limited circumstances, as follows:
i) Etsy - Evergreen Botanics will share information with Etsy as necessary to provide a service to the customer and comply with the obligations required under both the Etsy Seller Policy and The Terms of Use
ii) Service Providers - Evergreen Botanics engages with certain trusted third parties in perform functions and provide services to my shop, such as delivery companies. I will share your information with these third parties, but only to the extent which is necessary to perfect these services
iii) Business Transfers - If Evergreen Botanics was to be sold or merged your information may be disclosed as part of the transaction, only to the extent permitted by law.
iv) Compliance With Laws - Evergreen Botanics may collect, use, retain and share your information if it is believed that it is reasonably necessary to:
a) respond to legal process or to government requests
b) enforce my agreements, terms and policies
c) prevent, investigate and address fraud and/or other illegal activity, security or technical issues
d) protect the rights, property and safety of my customers and/or others.

4) Data Retention

Evergreen Botanics will retain your personal information for only as long as necessary to provide you with my service(s) and as described within my Privacy Policy.
Evergreen Botanics may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes and to enforce my agreements.
Evergreen Botanics will keep your data for the following time period: 6 years

5) Transfers of Personal Information Outside the EU

Evergreen Botanics may store and process your information through third-party hosting services in the US and other jurisdictions. As a result Evergreen Botanics may transfer your personal information to a jurisdiction with different Data Protection and Government Surveillance Laws than your jurisdiction.

If Evergreen Botanics is deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis of transfer, as Google Cloud is Privacy Shield certified.

6) Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While a number of these rights apply generally, certain rights apply on in certain limited cases.
a) Access - You may have the right to access and receive a copy of the personal information I hold about you by contacting Evergreen Botanics using the contact information below
b) Change, Restrict, Delete - You may also have the rights to change, restrict Evergreen Botanics' use of, or delete your personal information. Absent exceptional circumstances, such as being required to store data for legal reasons, I will generally delete your personal information upon request.
c) Object - You can object to:
i) my processing of some of your information based on legitimate interests
ii) receiving marketing messages from Evergreen Botanics after proving you express consent to receive them. In such cases, Evergreen Botanics will delete your personal information unless there is compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
iii) Complain - if you reside in the EU and wish to raise a concern about Evergreen Botanics use your information, and without prejudice to any other rights you may have, you have the right to do so with your local data protection authority

Contact Information

For the purposes of EU data protection law, I, Lisa Bottomley of Evergreen Botanics, am the data controller of your personal information. If you have any questions or concerns, you may contact me at evergreenbotanics@gmail.com