WashingtonCuts

WashingtonCuts Paper Cut and Silhouette Design - Privacy Policy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from WashingtonCuts Paper Cut and Silhouette Design, contact us, or otherwise use our services through Etsy (www.etsy.com) or its related sites and services.

This Privacy Policy does not apply to the practices of third-parties or third-party sites that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference Etsy’s Privacy Policy to learn more about their privacy practices.

Information We Collect

In order to fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Why We Need Your Information and How We Use It

INFORMATION SHARING AND DISCLOSURE
We rely on a number of legal bases to collect, use, and share your information, including:
• To complete your purchase
First and foremost, we need to use and process your information to mail you the goods you purchased.

• To contact you (for example to settle disputes or provide personalized customer support)
We may use your contact details to communicate with you about your order, both before and after we send you goods, or for promotional messages about offers you might be interested in. You can opt-in and out of promotional messages at any time, by contacting us at washingtoncut@gmail.com

• For legal and/or legitimate reasons
We may keep records of past orders in order to calculate taxes payable, file tax returns and track shipping. We’ll only keep your personal data as long as is necessary to fulfil these purposes.

If necessary, to comply with a legal obligation or where our legitimate reasons do not override your rights or interests such as in the provision or improvement of our services; and compliance obligations with Etsy Seller Policy and Terms of Use.

Keeping your information private and secure:

Information about our customers is important to our business. We may share personal information in limited circumstances and for limited reasons as follows:
• If you agree
• With trusted service providers (including our delivery companies, payment processors) and only to the extent necessary to perform these services.
• With Etsy – to comply with our obligations under the Etsy Seller Policy and Terms of Use.
• For legal and or compliance reasons (including in the event of a dispute, or if we have a good faith belief that applicable law requires that we share the info with a third party) such as:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues;
(d) protect the rights, property, and safety of my customers, or others.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third-parties to perform functions and provide services to our shop, such as our email provider. We will share your personal information with these third-parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we will rely on Privacy Shield as the legal basis for the transfer.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Except for certain circumstances (for example, when we are required to store data for legal reasons), we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, I, Janelle Washington, am the data controller of your personal information. If you have any questions or concerns, you may contact me at washingtoncuts@gmail.com. Alternativley, you may write to us c/o Janelle Washington 605 Jefferson Street Alexandria, Virginia 22314

*Since most of the personal information I receive comes from your agreement with Etsy to supply me with such information, be aware that I cannot provide support regarding personal information inquiries of Etsy data. If you need to access, correct or delete personal information held by Etsy, Etsy recommends that you contact them at Etsy.com/help for assistance.