WatercolorArtPrint is taking a short break
Reviews
-
Emily on Jan 3, 2016
3 out of 5 starsPrint arrived bent in corner due to not enough protection for shipping, especially for an international trip. Art looks great, but the care was mismanaged.
-
-
G on Sep 17, 2015
1 out of 5 starsWe could see the pixels on the edges of the map; a high quality image would not be pixelated. The print was not put into a fitted protective sleeve, the seller instead used 2 notebook paper protectors on either end of the print, very unprofessional. The print was packaged for shipment in a flat, flimsy, A3 cardboard mailer marked "do not bend". The print was destroyed upon arrival, bent into a "V". Art should be rolled & shipped in cardboard tube or triangular cardboard mailer to avoid damage - all professional artists know this. I never got a "shipped" notice so I asked status on 8/29 & was told it was mailed a couple of days ago (a couple of days BEFORE 8/29) but the date on postage was 9/3... Fortunately, good customer service after the fact, prompt full refund, thank you.
LL responded on Sep 22, 2015
Unfortunately the print arrived bent although it was packaged properly and as recommended by the postal service. I genuinely did not lie to this customer, and the delay in the processing was caused by the bank holiday weekend over which it was mailed. I physically went to the post office earlier than when the print seems to have been processed. While I understand the customers frustration, sadly once in a while there are incidents such as these and there is nothing I can really do to remedy the situation, only offer my sincere apologies and a refund. I stand by the quality of my prints, but based on this experience I have updated my packaging and will be sending the prints in cardboard tubes.
-
Teena on Sep 10, 2015
4 out of 5 starsSuper colorful and easy to work with, I really liked this graphic.
-
-
Andrea on Jun 30, 2015
5 out of 5 starsThis image is lovely and made a nice card for my cephalopod loving kid.
-
Zita on Jun 16, 2015
5 out of 5 starsLooked great printed to A3. Will be purchasing other designs, thanks!