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Marta on Oct 8, 2022
5 out of 5 starsServizio clienti eccellente, il prodotto è come me lo aspettavo. Ora l'ho incorniciato per ricordo! Excellent customer service, and the product is just as expected. I have framed it as a keepsake and it makes for great wall art!
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Michele on Jun 3, 2022
5 out of 5 starsThis is a wonderful addition to my daughter’s wedding. The detail is sweet and lovely. I corresponded with Chiara e Francesco several times and the responses were quick and helpful! I received the cake topper very fast. I wasn’t expecting it to arrive so fast! I will be shopping with this seller again. Thank you! Thank you💍👰🏻
Chiara e Francesco responded on Jun 26, 2022
Hi Michele, just wanted to thank you very much for your wonderful review and the nice words you wrote. It fills us with joy !! You have all our good wishes !! Heartfelt thanks ;) Chiara and Francesco 🤗
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Erika on Mar 14, 2022
1 out of 5 starsFirst of all, the seller is great at communication so that wasn't the issue. The issue is with the quality of the item. I thought it was going to be lightweight metal and instead I got flimsy, thin plastic. With a ceiling fan on here in my office it blows like crazy as there is absolutely no rigidity to it. Furthermore, I am afraid to even use it because we are having an outdoor reception and any wind at all will probably mess up the top of my cake. For the money I paid plus the expedited shipping from Italy I expected it to be better than this. Highly disappointed and will now have to look for a different cake topper with my wedding 2 weeks away.
Chiara e Francesco responded on Apr 28, 2022
This review unfairly penalizes us. In your case, we have no responsibility because was available to you all the information, material properties, thickness, and type of material of the Cake Topper that you bought. In the description and the images of each cake topper are shown material's type, thickness, and weight, as also in the pdf file and in the little movie that I sent you. There was all information for a conscious purchase (or to understand that the product was not suitable for you) but if the buyer does not read the description, does not look at the images of the listing, the pdf file in the message, and the explanatory video, unfortunately, we can't work miracles.
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Jaclyn on Dec 19, 2021
5 out of 5 starsThe cake topper was perfect! Arrived exactly as specified in the personalizations. The seller even provided a draft to confirm the arrangement and choices. It was an excellent touch for our big day and meant a lot to us. It was very easy to use and keep as a keepsake.
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Daae on Aug 2, 2021
5 out of 5 starsThe wedding cake topper was great, the personalization really made a difference for a recent wedding surprise. I was happily surprised at the level of consult and service this shop provides and will use them in the future.
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Audrey Frazer on May 26, 2021
5 out of 5 starsReally love this. Looked exactly as I had hoped. The seller couldn't have been more helpful, a pleasure to deal with from start to finish.
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Katie on May 18, 2021
5 out of 5 starsAbsolutely in love with our cake topper!! Can't wait to use it at our wedding. Thank you for the extra decals as well. Wonderful seller!
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Bel on Apr 30, 2021
5 out of 5 starsAbsolute perfection - thank you! Thank you, as well, for your assistance to minorly change the length of one of the pup’s tail. Looks just like her now! Wonderful customer service and speed of delivery (even coming from Italy to the US!).
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Kelsea on Apr 10, 2021
5 out of 5 starsAbsolutely perfect, the sellers customer service was amazing and shipping was faster than expected!
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emiliecchristian on Nov 20, 2020
5 out of 5 starsThe seller was so detailed and clear, the item arrived to California quickly, and it looks absolutely perfect!
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Jane on Nov 15, 2020
5 out of 5 starsGreat quality, exactly what we hoped for if not better. Fab communication, definitely recommend!
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Jacqueline on Oct 5, 2020
5 out of 5 starsVery beautiful, fast shipping, good communication with seller.