WhiteLaceDesign

Privacy Policy
Information I Collect

To fulfill your order, you must provide certain information (which you authorize Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of your order. You may also choose to provide additional information related to customization when you contact me directly.

Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

To provide my services, such as when I use your information to fulfill your order, settle disputes, or provide customer support.

When you have given your affirmative consent (such as sending me personalization details).

If necessary to comply with a legal obligation or court order.

As necessary for my legitimate interests, such as improving my services, but only when those interests are not overridden by your rights or interests.

Information Sharing and Disclosure

I share your personal information only in very limited circumstances:

Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use.
Service Providers: I may share information with trusted third-party shipping or printing partners, but only to the extent needed to perform these services.
Compliance with Laws: I may collect, use, retain, and share your information if required by law.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this policy.
I generally keep order information for 7 years to comply with tax and legal obligations.
You may request that I delete personalization files or custom design details once your order is complete.

Transfers of Personal Information

I may store and process your information through third-party hosting services located in the United States. As a result, your personal information may be transferred to a jurisdiction with different data-protection laws.

Your Rights

If you live in certain territories (such as the EU), you have a number of rights regarding your personal information, including the right to access, correct, restrict, or delete personal data.
To exercise any of these rights, contact me through Etsy Messages.

How to Contact Me

For purposes of data protection law, I, Jodi/ White Lace Design, am the data controller of your personal information.
If you have questions or concerns, you may contact me through Etsy Messages.