WideAwakeStudio

Wide Awake Studio

| Knoxville, Tennessee

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Clothing, Prints and Art.

Announcement

Clothing, Prints and Art.

Items

Will Lunsford

Contact shop owner

Will Lunsford

Reviews

Average item review
5 out of 5 stars
(287)
See reviews that mention:
Quality 39 Shipping 63 Customer service 13

About WideAwakeStudio

Sales 1,330
On Etsy since 2012

Shop policies

Last updated on September 26, 2016
Wide Awake Studio is a small graphic design, silkscreen and art studio specializing in all kinds of unique creations from clothing, bags, prints, accesories and art of all kind.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All sales on international orders are final. Refunds or exchanges can not be made on these purchases due to the shipping cost and time.

Customers with domestic orders can receive a refund or exchange if the item is postmarked 15 days from the original purchase date. All returned items must be in original condition and should not contain any evidence of wear and tear. No refunds or exchanges will be issued if items are not in original condition.

Please contact Wide Awake Studio before mailing any items back and be sure to provide the following information in your email and return shipment.
- Etsy screen name
- Item you purchased
- Date of purchase
- Reason for return/exchange

Wide Awake Studio is not responsible for the cost of return shipping and can not refund the orginal shipping cost.

Items that are damaged or defective will be replaced at no additional cost. These claims must be made within 3 business days of delivery. Please inspect each item as soon as your order arrives.
Payment
We are currently accepting all major credit cards (Visa, Mastercard, American Express and Discover) as well as Etsy Giftcards.

- Tennessee residents will be required to pay 9.75% sales tax on purchase.-
Shipping
Items that are custom printed to order will be specified in their description. Please allow 1-3 business days (Monday - Friday) for these orders to be printed before they are shipped. All other items will be shipped out 1-2 business days after the order is process. Any orders placed after 6pm EST or during a holiday will be processed the following day. Also orders placed during the weekend will be processed on Monday. You will be notified once your order has been shipped. If for any unforeseen reason the printing process takes longer than the alotted time, you will be contacted immediately.

If your order needs to be shipped to any address other than the one specified here on Etsy please let me know and I will gladly make the adjustment. Orders will be shipped to the Etsy address unless you specify otherwise.

All orders will be packaged and shipped in appropriate containers with padded or sturdy support features in order to ensure protection while in transit.

Items will be shipped via USPS First class with delivery confirmation (this does not include full tracking or insurance). Full tracking and insurance will be available, as an upgrade to Express or Priority International Mail, to all customers that notify me before finalizing their order. Please note that there will be a price difference on these shipping methods. In the unfortunate event that your order is lost in transit we can not replace or locate it unless you have purchased insurance.

Delivery through USPS First Class ranges between 3 - 8 days. Exact time of delivery can not be guaranteed. Please notify me before placing your order to purchase expedited shipping on all time sensitive items.

International orders will be shipped using the method listed above. However, exact time of delivery or tracking information can not be guaranteed on these shipments. Any additional charges incured through taxes or fees are the buyer's responisibility. Please be aware of the specific custom policies and fees of your location. Wide Awake Studio is not responsible for lost international packages.

Any order that requires you to pick a specific variation (size, color, material, etc.) will not be shipped until these choices are made. Once your order has been shipped I will be sure to contact you and will make sure your item arrives secure and complete.

If you have any questions or concerns please contact anytime.
Additional policies and FAQs
Some items are available at a wholesale price with the purchase of a minimum quantity. If you are interested in purchasing a specific item in bulk for resale please contact me and I will let you know pricing and order quanitiy.