WildenPlaceStudio

PRIVACY POLICY
Wilden Place Studio

Effective Date: 28 February 2026

This Privacy Policy describes how and when I collect, use and share information when you purchase from Wilden Place Studio (https://www.etsy.com/shop/wildenplacestudio), contact me, or otherwise use my services through Etsy.

For the purposes of UK data protection law, I, Nicola Maultby, am the data controller of your personal information. If you have any questions, you can contact me at wildenplacestudio@gmail.com.

1. INFORMATION I COLLECT

To fulfil your order, Etsy provides me with certain information, including:

- Your name
- Your email address
- Your billing address
- Details of the product you purchase

Because I sell digital downloads only, I do not receive shipping addresses.

You may also provide additional personal information if you contact me directly through Etsy messages.

2. WHY I NEED YOUR INFORMATION AND HOW I USE IT

I rely on the following legal bases under UK GDPR to process your personal information:

a) To fulfil your order
I use your information to provide you with your digital purchase and to respond to any customer service enquiries.

b) To comply with legal obligations
I may retain transaction information for accounting and tax purposes, as required under UK law.

c) For legitimate interests
Where necessary, I may use your information to resolve disputes, enforce my shop policies, or improve customer service.

I do not use your personal information for unsolicited marketing, and I do not add customers to mailing lists without explicit consent.

3. INFORMATION SHARING AND DISCLOSURE

I respect your privacy and only share your information when necessary:

- Etsy – I share information with Etsy as part of operating my shop, in accordance with Etsy’s Privacy Policy.
- Service providers – I may use trusted third parties such as accounting software to comply with tax and legal obligations.
- Legal requirements – I may disclose information if required to comply with UK law or legal proceedings.

I do not sell or trade your personal information.

4. DATA RETENTION

I retain your personal information only for as long as necessary to:

- Fulfil your order
- Comply with UK tax and accounting obligations
- Resolve disputes

Under UK tax law, I am required to retain certain records for up to six years.

5. INTERNATIONAL TRANSFERS

As I sell globally via Etsy, your information may be processed outside the UK, including in countries such as the United States.

Etsy and its service providers implement appropriate safeguards for international data transfers in accordance with applicable data protection laws.

6. YOUR RIGHTS

If you reside in the UK, EU or certain other jurisdictions, you may have the right to:

- Access the personal information I hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Object to certain processing
- Request restriction of processing

To exercise these rights, please contact me at wildenplacestudio@gmail.com.

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. CONTACT

For questions about this Privacy Policy or your personal information, please contact:

Nicola Maultby
Wilden Place Studio
Email: wildenplacestudio@gmail.com
Etsy shop: https://www.etsy.com/shop/wildenplacestudio

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or shop practices. Any updates will be indicated by a revised effective date at the top of this policy.