To fulfil your order we require particular information:-
Name
Postal Address
Email Address
Contact Number
Details of the item being purchased....all provided with your permission by Etsy when the order is placed.
We need this information to allow us to successfully complete your order, provide customer support or to settle disputes. Where necessary we also need it to comply with relevant legal obligations, eg. tax laws. We use your information as required to fulfil our obligations under the Etsy Seller Policy and Terms of Use.
We only share your personal details with a very limited number of parties and under limited circumstances:-
We share information with Etsy as required to provide you with our services and comply with obligations under the Etsy Seller Policy and Terms of Use.
We are required to share your personal details with one of a small number of trusted shipping/courier companies to enable deliver of your purchases, namely either iPost or Royal Mail.
We may retain, use or share your personal information
a) where necessary by law
b) to enforce agreements, terms and policies
c) to address any illegal activity or security issues
d) to protect the rights, property & safety or our customers or others.
We will only retain your personal details for as long as is required to provide you with your purchases and resolve any problems/disputes, unless you have requested we maintain contact regarding potential future purchases. We may also be required to retain details to comply with legal and regulatory obligations.
Your rights:-
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, We will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to contact us:
For purposes of EU data protection law, We Siobhan Davies & Liz Clarke are the data controller of your personal information. If you have any questions or concerns, you may contact me at reid803@sky.com.