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Announcement
Last updated on Sep 19, 2025
Reviews
4.9
(360)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Ashley on Sep 20, 2026
5 out of 5 starsBeautiful collar - just as described. Seems like good quality, but only want to use for special occasions. Fast shipping
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nicole on Aug 26, 2026
5 out of 5 starsI always get these collars for my dog, always so cute and good quality.
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Linda on Aug 7, 2026
5 out of 5 starsThe collar is beautiful and looks even better than the pictures. I would definitely order again.
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About WitPaws
Sales
2,383
On Etsy since 2021
Shop members
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Sarah
Owner, Designer, Customer Service
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Ray
Designer, Photographer
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Mila
Assistant, Customer Service, Shipper
Shop policies
Last updated on Sep 19, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
How do I choose the right size?
The measurements for each collar and leash are displayed in the product photos of our listings. Measure your dog or cat's neck circumference and compare it with the size chart. Since all collar lengths are adjustable, they should fit well. If you're unsure about the size, please contact us, and we'll gladly assist you in choosing the right one.
How long does delivery take?
Below are our average shipping times to different locations. Please note that it may take longer due to unforeseen circumstances, especially during heavy postal traffic seasons like Christmas, New Year Holidays, etc.
Estimated Delivery Time (including processing and delivery):
The United States: 7-13 Days
Canada: 7-10 days
The United Kingdom: 9-15 Days
Germany: 10-15 Days
France: 10-20 Days
Other European Countries: 10-20 days
Australia: 10-22 days
The estimated delivery date is for reference only and may vary based on your location and weather conditions. However, we assure you that we will ensure every package arrives safely. The tracking link can be found on the order page.
If I receive my collar and there is something wrong with it, what should I do?
Firstly, we sincerely apologize if you are not satisfied with your purchase. Customer satisfaction is of the utmost importance to us.
While we carefully check and test every item before shipping, there is a rare chance that we might miss something or that an item could get damaged during the shipping process.
Please let us know the issue, and we will do our absolute best to address and resolve it for you
Will I have tracking information for my order?
Certainly, we use traceable services exclusively. You will receive the tracking number along with the tracking website on the order page. Please allow 2-4 days for the initial tracking information to update.
If, for any reason, the tracking information has not been updated after a few days, please contact us, and we will check with the courier service on your behalf.
How do I inform you about the customization for the collar? Can I personalize the collar in another language?
All our items are customizable. If you have any specific requests, please provide them in the personalization box, order note box, or message us after placing the order. We will follow your instructions. They can be personalized in any language, and we will replicate the characters exactly as you have instructed us.
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