WoolnWire

Refunds are not accepted. All of my products have a description including approximate sizes and photos. However as each item is handmade sizes can differ slightly, as can the beads that are used on some products. When the choice of silver is offered it is indictive of colour only. Sterling silver and fine silver will be noted as such if used. If you are not satisfied with an item please contact me.

I accept payment via Paypal or Bank Deposit (Aust only) . If paying by bank deposit please leave your user name as reference to speed up the process, trust me it can save a lot of confusion.

I work with Australia Post for the shipping of all orders.
As I live in a rural area, orders are posted twice weekly only. Please take this into consideration when estimating the delivery time of your order.
Orders will arrive to your nominated address so please confirm your details are correct. All items are packaged securely and with care to minimize damage during the delivery period.

FEEDBACK
I'm open and I also appreciate your comments about my work. I like knowing what you think of my items and if they arrive safely. If you are not happy with my stuff let me know and we can discuss it.

CUSTOM ORDERS
Special orders are always welcome. Please contact me and I'm sure we can create beautiful designs together.

HANDMADE WORK (Wire)
One of the major virtues of handmade work is that it is difficultto find two pieces exactly alike. Everything is an original. The creation process is the same but the results arealways a little different. The more you protect my pieces from perfumes, shampoos, sticky substances, etc, the best they will look. But generally a little jewellery polish will fix them up if soiled.