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Reviews
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Famille on Jul 31, 2026
5 out of 5 starsMagnificent painting. The seller is very kind and attentive. They send the design for approval before production. Shipping was very fast. Thank you so much 😊
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Coco on Jul 27, 2026
5 out of 5 starsCustomer service contacted me before production began to present a design. Production only started after I approved the design. Excellent service!
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Mathias on Jul 14, 2026
5 out of 5 starsThe item matched the description and great customer service
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Nicole on Jul 11, 2026
5 out of 5 starsWe love it! It looks phenomenal and exactly like we hoped, we'll enjoy looking at it and being reminded of our wedding for a long time to come :) thanks!
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Dawn on Jun 11, 2026
5 out of 5 starsThis item makes a very nice anniversary gift. I love the choice of colors. It's exactly what my mother wanted for her 50th anniversary party. I did feel the price was a bit high. However the customer service was great - they got back to me immediately to show me exactly what it would look like so I didn't have to wait until it arrived to make sure it was just what I wanted. It was perfect. The creating and shipping time was very fast too.
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Anne on May 31, 2026
5 out of 5 stars5/5 stars for both the product and the service. We ordered only a week & a half from our wedding and it made it just in time. It looked amazing and was everything we had wished for.
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
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More information
Frequently asked questions
Do you provide a DIGITAL PROOF (MOCKUP) to check how my item will look?
For custom orders, we always send a digital proof for your approval. You will receive this in your Etsy account within 1-4 business days. Please check your Etsy account for new messages.
After we receive your approval, we will start the production.
If we don't receive a reply from you within five working days, we reserve the right to start production or cancel the order.
How long does PRODUCTION take?
Every item is made to order with great attention to detail.
Once you approve your digital proof, we’ll complete production within 1–10 business days.
What is the SHIPPING time?
All orders are shipped by air via DHL Express for fast and reliable delivery.
Estimated shipping times are:
⚫ North America: 2-5 business days
⚫ Europe: 1-2 business days
⚫ Australia, New Zealand and Oceania: 3-6 business days
⚫ Asia Pacific: 4-5 business days
⚫ Latin America and the Caribbean: 4-6 business days
Once your order is shipped, we’ll send you a tracking number so you can follow your package’s journey in real time.
How is it MADE?
We use only the finest materials, such as:
• Wood / plywood / eucalyptus MDF
• Water-based paint
• Stone veneer
• Magnets
• Paper
• Metal
• Glue
These materials are brought together using:
• Skilled handcrafting
• Laser cutting and engraving machines
• Various other hand tools
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
US customers
Buyers from the US won't need to pay extra import duties on packages valued under $800 if the product is delivered before August 29, 2025.
Removal of the US de minimis threshold:
Beginning August 29, 2025, all shipments (including those with values less than $800) entering the United States may be subject to customs duties and taxes, regardless of their value.
At this time, I am unable to confirm whether your order will be impacted by these changes or if any import duties will be applied upon delivery. Unfortunately, I also do not know the exact percentage that might be charged.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
European Union customers
Buyers from any country in the European Union won't need to pay extra VAT or import duties. The price that they see on each listing will be the final price.
Northern Ireland customers
Buyers from Northern Ireland won't need to pay extra for VAT or import duties. The price that they see on each listing will be the final price.
UK customers
Since the UK is no longer a member of the EU, buyers in the UK will have to pay VAT and customs duty. These taxes cannot be avoided, and they depend on the UK customs authorities.
For orders under £ 135, UK shoppers will see VAT-inclusive pricing when they view listings. In these cases, Etsy will collect and remit VAT to HMRC. Please note that VAT and customs duty are two different taxes.
Etsy will not collect VAT where the items being imported into the UK are valued at £135 or more. In these cases, buyers in the UK may be required to pay VAT and customs duty when the package arrives in the UK. The courier will inform you of this as soon as the information is received from the local authorities.
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