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Announcement
Last updated on Feb 17, 2025
Reviews
5.0
(1418)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Elizabeth on Sep 21, 2026
5 out of 5 starsIncredible quality with obvious attention to detail. Great customer service from Chris! Excited to have this as part of our wedding day and as an art piece for years to come!
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Clementine on Sep 20, 2026
5 out of 5 starsBeautiful item, excellent service, looks exactly like the photo, just what we wanted & our guests loved it too.
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LaTara on Sep 5, 2026
5 out of 5 starsQuick response from seller, Quick shipping, and good quality product!
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Sasha on Aug 13, 2026
5 out of 5 starsProduct arrived as described. It is beautiful and we are so happy with how it turned out. The colours matched the swatches online very well. We also appreciated that the seller sent a mock-up and was accommodating when we requested to tweak a few details. Seller was responsive when coordinating delivery and the product arrived well-packed with no damage. Highly recommend!
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Etsy buyer on Aug 12, 2026
5 out of 5 starsBeautiful product and good communication with the seller.
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Beth on Aug 10, 2026
5 out of 5 starsSo pretty - we love it and it'll be perfect for my daughter's wedding.
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Mathias on Jul 14, 2026
5 out of 5 starsThe item matched the description and great customer service
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Nicole on Jul 11, 2026
5 out of 5 starsWe love it! It looks phenomenal and exactly like we hoped, we'll enjoy looking at it and being reminded of our wedding for a long time to come :) thanks!
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Julia on Oct 2, 2026
5 out of 5 starsBeautifully crafted, very high quality. Despite the personalization, shipping was fast and reliable.
Shop policies
Last updated on May 24, 2018
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Do you provide a DIGITAL PROOF (MOCKUP) to check how my item will look?
For custom orders, we always send a digital proof for your approval. You will receive this in your Etsy account within 1-4 business days. Please check your Etsy account for new messages.
After we receive your approval, we will start the production.
If we don't receive a reply from you within five working days, we reserve the right to start production or cancel the order.
How long does PRODUCTION take?
Every item is made to order with great attention to detail.
Once you approve your digital proof, we’ll complete production within 1–10 business days.
What is the SHIPPING time?
All orders are shipped by air via DHL Express for fast and reliable delivery.
Estimated shipping times are:
⚫ North America: 2-5 business days
⚫ Europe: 1-2 business days
⚫ Australia, New Zealand and Oceania: 3-6 business days
⚫ Asia Pacific: 4-5 business days
⚫ Latin America and the Caribbean: 4-6 business days
Once your order is shipped, we’ll send you a tracking number so you can follow your package’s journey in real time.
How is it MADE?
We use only the finest materials, such as:
• Wood / plywood / eucalyptus MDF
• Water-based paint
• Stone veneer
• Magnets
• Paper
• Metal
• Glue
These materials are brought together using:
• Skilled handcrafting
• Laser cutting and engraving machines
• Various other hand tools
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
US customers
Buyers from the US won't need to pay extra import duties on packages valued under $800 if the product is delivered before August 29, 2025.
Removal of the US de minimis threshold:
Beginning August 29, 2025, all shipments (including those with values less than $800) entering the United States may be subject to customs duties and taxes, regardless of their value.
At this time, I am unable to confirm whether your order will be impacted by these changes or if any import duties will be applied upon delivery. Unfortunately, I also do not know the exact percentage that might be charged.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
European Union customers
Buyers from any country in the European Union won't need to pay extra VAT or import duties. The price that they see on each listing will be the final price.
Northern Ireland customers
Buyers from Northern Ireland won't need to pay extra for VAT or import duties. The price that they see on each listing will be the final price.
UK customers
Since the UK is no longer a member of the EU, buyers in the UK will have to pay VAT and customs duty. These taxes cannot be avoided, and they depend on the UK customs authorities.
For orders under £ 135, UK shoppers will see VAT-inclusive pricing when they view listings. In these cases, Etsy will collect and remit VAT to HMRC. Please note that VAT and customs duty are two different taxes.
Etsy will not collect VAT where the items being imported into the UK are valued at £135 or more. In these cases, buyers in the UK may be required to pay VAT and customs duty when the package arrives in the UK. The courier will inform you of this as soon as the information is received from the local authorities.
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