YourNewFriendSam

All custom and personalized stamps come with a free proof. Production will not start until the proof is approved.

Once a custom or personalized order is started (stamps, cards, etc), it can not be cancelled or returned.

A traditional wood-mounted rubber stamp should be cleaned after each stamping session - if using an all-purpose water-based ink, then usually you can just blot on a damp paper towel. If using permanent ink, thicker inks (like metallic or fabric inks), or if switching to a different ink color next time, then it can be cleaned with a rubber stamp cleaner (see cleaner instructions).

Even if using the plain water-based inkpad to stamp with, cleaning the stamp periodically with a rubber stamp cleaner will help to keep the rubber in good condition, and it may even help rejuvenate older stamps as well.

Make sure stamp is dry (air-dry) before storing. Keep stamps out of extreme temperatures, out of direct sunlight, and in a safe place.

Please know that I cannot guarantee delivery dates on behalf of USPS, as I do not have control over the package once it leaves my hands. Cancellations or refunds are not given because of delays by USPS.

Orders are shipped to the addresses on file in your order. If this address is wrong, has an error within it or is found to be undeliverable, the customer must pay to reship once the product is returned safe to the shop. If the customer does not want to reship, a partial refund can be given but only on non-personalized items.

If the address is found to be incorrect before shipping, we will do our best to change it but a new order placed is the best way to fix the problem and ensure a safe and correct delivery.

Proofs are sent to confirm the design and to check the spelling before the production, printing or finalizing of the order. My scripted designs are written by hand, then digitized and cleaned to perfection. Due to this process please ensure that all wording is correct and your lettering style choice is final before submitting your order as the wording and style can not be changed after without a re-lettering fee.

The normal turnaround time for the stamps are 2 weeks (from the time the proof is approved). Give or take a few days on either process: 1 week to produce, 1 week to ship. If you'd like to shorten the process, rush shipping is available here, which also includes rush production: https://www.etsy.com/listing/173006143/add-rush-shipping-to-your-order.

There are specific stamps that are 100% available for commercial use; such as logo and business card stamps. But the majority of my stamps are for personal use. For example, my wedding favor stamps can not be purchased to be used as an item for resale purpose, like stamping tags to sell. However, purchasing a design to add character to your branding like "made with love, by [company name]" is okay. Please contact me to clarify or get permission to use your stamp commercially.