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Dale E Claffey on Feb 1, 2024
5 out of 5 starsSuper shop. Seller has great communication and fast service. The paints I purchased were the sets of @16. They were so good I went back and gotb2 more sets. Great place to shop.
Zehrart responded on Feb 2, 2024
Thank you Dale ☺️
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Emma on Dec 27, 2023
2 out of 5 starsI placed quite a large order and the delivery was fast and easy. Unfortunately, some of the paints stuck to the foil and ripped the top layer off when opening, which the seller told me was because she did not let them dry enough before packing. I then noticed I had a few colours missing, and messaged the seller who was polite and quick to reply initially, but it took over a week of me reminding her multiple times to refund me. There are about four colours that just will not activate at all and I cannot get any colour out of them, no matter how much water I use or how long I let them sit. The seller told me she has received similar feedback before. Overall a rather disappointing experience and I would not recommend this paint.
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karajustbeadit on Dec 17, 2023
4 out of 5 starsMy initial purchase had some minor issues. The vendor sent replacements quickly, and they are very beautiful. The paint was creamy and highly pigmented.
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kayakjenn on Dec 17, 2023
5 out of 5 starsSo fun, great assortment of colors (including some metallics, I like adding to my collection). Great customer service, will buy from again.
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L on Oct 28, 2023
5 out of 5 starsI think that the paint will work with some of my artwork and even though the shipping was slightly delayed the paint should work well in both water color artworks and mixed media artworks.
Zehrart responded on Oct 28, 2023
Thank you for your understanding. Disruptions beyond our control may occur, but we will always strive to compensate.
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Marisa on Oct 24, 2023
5 out of 5 starsThese paints are divine! They arrived from across the world and were in perfect condition. I appreciate all of the little extras and attention to detail in wrapping and presentation. I hope to update my review with a picture once I've created something more. I am so excited to use them all! I seriously don't know how the seller does it. I want every single paint color that she makes. Never in my life have I seen such a wide variety of handmade watercolor paints. She's got about 8 different hues and tones for every single color! It's almost impossible to find handmade watercolors in matte shades (that are not chalky,) and she nailed it.
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Ashleigh on Oct 11, 2023
5 out of 5 starsAmazing customer service!!! Look how beautiful these are!! From what I’ve tested so far, colors are vibrant and blend beautifully. I can’t wait to use them all.
Zehrart responded on Oct 11, 2023
I'm so glad you liked the paints. Also, thank you very much for your review.
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Tynea Lewis on Oct 4, 2023
4 out of 5 starsThe customer service I received has been great. My questions were answered before my purchase, and her response time was incredible. I did run into an issue with some of the paints not activating correctly, but the owner of the shop was very helpful in getting replacements sent. I greatly appreciate all the time she put into my order.
Zehrart responded on Oct 4, 2023
Thanks very much for your understanding. There may be minor problems that do not occur frequently. I'm happy to offer a solution.
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