Zeitnotes

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com (or related sites/services).

This policy does not apply to the practices of third parties that I do not own or control — including Etsy itself. You may want to review the Etsy Privacy Policy for more details about how Etsy handles your data.

1. Information I Collect

When you place an order or contact me, Etsy provides me with certain information that you authorised for the transaction. This may include:

Your name

Email address

Postal address

Phone number (if provided)

Payment details (as permitted by Etsy)

Order information (product, quantity, etc.)

If you contact me directly (for example, to request a custom order), you may voluntarily provide additional information.

2. Why I Need Your Information & How I Use It

I rely on the information you provide for a number of legitimate purposes, including:

Fulfilling your order (shipping, delivery, packaging, etc.)

Providing customer support (handling any questions, concerns, or issues)

Communicating with you about your order, including updates or necessary clarifications

Complying with legal or tax obligations (e.g. keeping records for accounting)

If you provide express consent (for example, by opting in to a mailing list), I may also use your email address to send marketing or promotional messages. You may revoke this consent at any time.

3. Who I Share Your Information With

I will only share your personal information under the following limited circumstances:

With Etsy — as required to process your order and comply with Etsy’s policies

With trusted third-party service providers (for example, shipping carriers) to enable order fulfilment and delivery

If required by law, or to respond to legal requests or enforce my rights (e.g. in case of disputes or fraud prevention)

In the event of a business transfer (sale or merger), only as permitted by law

I will never sell or share your data for unrelated marketing or advertising purposes without your explicit consent.

4. How Long I Keep Your Information

I retain your personal information only for as long as necessary to provide my services — including order fulfilment, customer support, accounting, and legal compliance. Once it is no longer needed for those purposes (or if you request deletion and no legal requirement prevents that), I will delete or anonymize your data.

5. Transfers Outside the EU (if applicable)

If I use third-party services that store or process data outside the European Union (for example, cloud storage or external shipping providers located elsewhere), your personal information may be transferred to jurisdictions with different data-protection laws. In that case, I will rely on appropriate legal safeguards (such as standard contractual clauses) to protect your data.

6. Your Rights

Depending on your location (e.g. within the EU or under similar regulations), you may have the following rights regarding your personal information:

The right to access and receive a copy of the information I hold about you

The right to request correction, restriction, or deletion of your data (subject to legal exceptions)

The right to object to certain kinds of processing (e.g. marketing communications)

If applicable, the right to lodge a complaint with your local data-protection authority

If you wish to exercise any of these rights, please contact me via the contact details below.

7. Contact Information

If you have any questions or concerns about privacy or this policy, you can contact me at:
info@zeitnotes.com