ZeroFluffStudio

Zero Fluff Studio: Privacy Policy

**1. Information We Collect**
To fulfill your order, you provide certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, and the details of the product that you’re ordering.

**2. Why We Need Your Information and How We Use It**
We rely on a number of legal bases to collect, use, and share your information, including:

* To provide our services, such as fulfilling your order, settling disputes, or providing customer support.
* To comply with a legal obligation or court order, such as retaining information about your purchases if required by tax law.

**3. Information Sharing and Disclosure**
Information about our customers is important to our family business. We share your personal information for very limited reasons and in limited circumstances:

* **Etsy:** We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* **Service providers:** We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

**4. Data Retention**
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations (typically 7 years for tax purposes).

**5. Your Rights**
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These include the right to access, change, restrict, or delete your personal data.

**6. How to Contact Us**
For purposes of data protection law, or if you have any questions or concerns, you may contact us through Etsy Conversations, or by email contact@zero-fluff.com