Zwergladen

Other favorite pieces on www.zwergladen-shop.de

Bamberg, Germany
| 1,807 Sales | 5 out of 5 stars 5 out of 5 stars

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Has a history of replying to messages quickly.

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Average review rating is 4.8 or higher

Announcement    Free shipping from 30,00€ minimum order value!

Announcement

Free shipping from 30,00€ minimum order value!

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Featured items

All Items

Iron-on pretzel

Iron-on pretzel

$5.53

Iron-on letters

Iron-on letters

$1.34

Iron-on fox

Iron-on fox

$5.48

iron-on patch cat

iron-on patch cat

$5.53

Iron-on patch owl

Iron-on patch owl

$5.48

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Katharina Hofmann

Contact shop owner

Katharina Hofmann

Reviews

Average item review
5 out of 5 stars
(191)
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About Zwergladen

Sales 1,807
On Etsy since 2013

Shop policies

Last updated on May 19, 2022

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Payment

Payment is made by Etsy Payments!

Shipping

Free shipping within Germany.

Additional policies and FAQs

Privacy policy
(1) Below we inform you about the type, scope and purpose of the processing of your personal data when using our Etsy shop. Personal data is any information relating to an identified or identifiable natural person.

(2) Controller within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data. For personal data processed by the provider of this Etsy shop, the controller within the meaning of the GDPR is: Katharina Hofmann, Lange Str. 3, 96047 Bamberg, e-mail zwergladen [!at] gmx.de, telephone 015120941242 (hereinafter "we"). In addition, etsy's privacy policy (Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland), available at www.etsy.com/de/legal/privacy, also applies.

(3) If you enter into a contract with us through Etsy, Etsy will provide us with your Etsy username (if you do not purchase as a "guest"), your name and billing address as stored in your Etsy user account, or you have indicated them in the course of concluding the contract. If you provide further data as part of your order (e.B a different delivery address or a telephone number), these will also be transmitted to us.

(4) We process the data referred to in paragraph 3 electronically for the proper fulfilment of the contract, in particular for delivery, invoicing, the booking of payments and the processing of returns and complaints. This data processing takes place on the basis of Article 6 (1) (b) GDPR. We will keep this data stored until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and tax retention periods to which we are subject have expired.

(5) In order to conclude a contract between you and us, it is necessary that we receive your name and a delivery address. The necessity of providing this data results, among other things, from etsy's terms and conditions as well as from legal regulations (such as § 312i para. 1 no. 3 BGB, § 14 para. 4 UStG). Without providing this data, you can therefore not conclude a contract with us.

(6) If we send you physical goods on the basis of the purchase contract, we may transmit your name and shipping address to Deutsche Post (Deutsche Post AG, 53113 Bonn) or DHL (DHL Paket GmbH, 53113 Bonn) as a shipping service provider, for the purpose of delivering the shipment to you and, if necessary, returning your shipment to us on the basis of Article 6 (1) (b) GDPR.

(7) For the payment of a purchase, the payment service provider you have chosen collects and processes your name, card or account number and/or other data required for the respective payment method on your behalf. In this respect, the data protection regulations of the selected payment service provider apply and, if the recipient of the payment is Etsy, etsy's privacy policy.

(8) If you send us a message about "Ask a question", "Ask a custom-made product" or via a similar function on the Etsy platform, Etsy will send us your Etsy username or, if you do not have an Etsy username, another sender identification together with your message (legal basis: Article 6 (1) (a) GDPR). If you send us a message by e-mail, we store your message with the sender data (name, e-mail address) in order to answer it and also to be able to respond to any subsequent questions from you (legal basis: Article 6 (1) (f) GDPR). For the receipt, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR. We will delete the data collected with your message no later than six months after the last communication with you about your request, subject to the regulation in the following paragraph.

(9) If you provide us with a legally relevant declaration of the contractual relationship (e.B. a revocation or a complaint), the legal basis for the processing, regardless of the means of transmission, is also Article 6 (1) (b) GDPR. In such a case, we will delete the data associated with your declaration as soon as all mutual claims arising from the contractual relationship have been finally settled and the retention periods under commercial and tax law have expired.

(10) Social media buttons may be displayed on Etsy's pages; they can be recognized by the logos of the social media platforms (hereinafter referred to as "platforms") (Facebook: blue "f", Pinterest: red "p", Twitter: blue bird silhouette). These are links to the respective platforms based in the USA. A click on such a link calls up the website of the respective platform, whereby the IP address of the calling device and the address of the page from which the link is made ("referrer") are transmitted to the accessed platform in the USA. However, no data is collected or processed by us in connection with the social media buttons.

(11) We do not use automated decision-making and profiling.

(12) With regard to the personal data we process about you, you have the following rights:
a) You have the right to request confirmation from us as to whether we are processing personal data concerning you. If this is the case, we will inform you of the personal data stored about you and the other information in accordance with Article 15 (1) and (2) GDPR.
b) You have the right to have inaccurate personal data concerning you rectified without undue delay. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
c) You can request us to delete your personal data without undue delay under the conditions of Article 17 (1) GDPR, insofar as their processing is not required in accordance with Article 17 (3) GDPR.
d) You can request us to restrict the processing of your data if one of the requirements of Article 18 (1) GDPR exists. In particular, you can request the restriction instead of deletion.
e) We will communicate any correction or deletion of your personal data and a restriction of processing to all recipients to whom we have disclosed personal data concerning you, unless this proves impossible or involves a disproportionate effort. We will also notify you of these recipients if you request it.
f) You have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format and can request that we transmit this data to another controller without hindrance, as far as this is technically possible.
g) If data processing is based on your consent, you have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the data processing that took place until your revocation.

(13) RIGHT TO OBJECT: FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, YOU MAY OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA; this right to object exists in relation to data processing carried out on the basis of Article 6 (1) (f) GDPR to safeguard the legitimate interests of us or a third party, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
If you exercise your right to object, we will no longer process the data in question unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or that the processing serves to assert, exercise or defend legal claims.

(14) IN THE EVENT THAT WE PROCESS PERSONAL DATA FOR DIRECT MARKETING (E.B NEWSLETTER), YOU CAN OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.

(15) If you believe that the processing of your personal data violates the GDPR, you can lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. This does not preclude other administrative or judicial remedies.

Privacy

Privacy policy
(1) Below we inform you about the type, scope and purpose of the processing of your personal data when using our Etsy shop. Personal data is any information relating to an identified or identifiable natural person.

(2) Controller within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data. For personal data processed by the provider of this Etsy shop, the controller within the meaning of the GDPR is: Katharina Hofmann, Lichtenfelser Str. 52, 96103 Hallstadt, telephone 015120941242, e-mail kathakunterbunt [!at] gmx.de (hereinafter "we"). In addition, etsy's privacy policy (Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland), available at www.etsy.com/de/legal/privacy, also applies.

(3) If you enter into a contract with us through Etsy, Etsy will provide us with your Etsy username (if you do not purchase as a "guest"), your name and billing address as stored in your Etsy user account, or you have indicated them in the course of concluding the contract. If you provide further data as part of your order (e.B a different delivery address or a telephone number), these will also be transmitted to us.

(4) We process the data referred to in paragraph 3 electronically for the proper fulfilment of the contract, in particular for delivery, invoicing, the booking of payments and the processing of returns and complaints. This data processing takes place on the basis of Article 6 (1) (b) GDPR. We will keep this data stored until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and tax retention periods to which we are subject have expired.

(5) In order to conclude a contract between you and us, it is necessary that we receive your name and a delivery address. The necessity of providing this data results, among other things, from etsy's terms and conditions as well as from legal regulations (such as § 312i para. 1 no. 3 BGB, § 14 para. 4 UStG). Without providing this data, you can therefore not conclude a contract with us.

(6) If we send you physical goods on the basis of the purchase contract, we may transmit your name and shipping address to Deutsche Post (Deutsche Post AG, 53113 Bonn) or DHL (DHL Paket GmbH, 53113 Bonn) as a shipping service provider, for the purpose of delivering the shipment to you and, if necessary, returning your shipment to us on the basis of Article 6 (1) (b) GDPR.

(7) For the payment of a purchase, the payment service provider you have chosen collects and processes your name, card or account number and/or other data required for the respective payment method on your behalf. In this respect, the data protection regulations of the selected payment service provider apply and, if the recipient of the payment is Etsy, etsy's privacy policy.

(8) If you send us a message about "Ask a question", "Ask a custom-made product" or via a similar function on the Etsy platform, Etsy will send us your Etsy username or, if you do not have an Etsy username, another sender identification together with your message (legal basis: Article 6 (1) (a) GDPR). If you send us a message by e-mail, we store your message with the sender data (name, e-mail address) in order to answer it and also to be able to respond to any subsequent questions from you (legal basis: Article 6 (1) (f) GDPR). For the receipt, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR. We will delete the data collected with your message no later than six months after the last communication with you about your request, subject to the regulation in the following paragraph.

(9) If you provide us with a legally relevant declaration of the contractual relationship (e.B. a revocation or a complaint), the legal basis for the processing, regardless of the means of transmission, is also Article 6 (1) (b) GDPR. In such a case, we will delete the data associated with your declaration as soon as all mutual claims arising from the contractual relationship have been finally settled and the retention periods under commercial and tax law have expired.

(10) Social media buttons may be displayed on Etsy's pages; they can be recognized by the logos of the social media platforms (hereinafter referred to as "platforms") (Facebook: blue "f", Pinterest: red "p", Twitter: blue bird silhouette). These are links to the respective platforms based in the USA. A click on such a link calls up the website of the respective platform, whereby the IP address of the calling device and the address of the page from which the link is made ("referrer") are transmitted to the accessed platform in the USA. However, no data is collected or processed by us in connection with the social media buttons.

(11) We do not use automated decision-making and profiling.

(12) With regard to the personal data we process about you, you have the following rights:
a) You have the right to request confirmation from us as to whether we are processing personal data concerning you. If this is the case, we will inform you of the personal data stored about you and the other information in accordance with Article 15 (1) and (2) GDPR.
b) You have the right to have inaccurate personal data concerning you rectified without undue delay. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
c) You can request us to delete your personal data without undue delay under the conditions of Article 17 (1) GDPR, insofar as their processing is not required in accordance with Article 17 (3) GDPR.
d) You can request us to restrict the processing of your data if one of the requirements of Article 18 (1) GDPR exists. In particular, you can request the restriction instead of deletion.
e) We will communicate any correction or deletion of your personal data and a restriction of processing to all recipients to whom we have disclosed personal data concerning you, unless this proves impossible or involves a disproportionate effort. We will also notify you of these recipients if you request it.
f) You have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format and can request that we transmit this data to another controller without hindrance, as far as this is technically possible.
g) If data processing is based on your consent, you have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the data processing that took place until your revocation.

(13) RIGHT TO OBJECT: FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, YOU MAY OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA; this right to object exists in relation to data processing carried out on the basis of Article 6 (1) (f) GDPR to safeguard the legitimate interests of us or a third party, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
If you exercise your right to object, we will no longer process the data in question unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or that the processing serves to assert, exercise or defend legal claims.

(14) IN THE EVENT THAT WE PROCESS PERSONAL DATA FOR DIRECT MARKETING (E.B NEWSLETTER), YOU CAN OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.

(15) If you believe that the processing of your personal data violates the GDPR, you can lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. This does not preclude other administrative or judicial remedies.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

Seller details

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