aNnMonograms

Whigham, Georgia · 12784 Sales

aNnMonograms

Whigham, Georgia 12784 Sales On Etsy since 2014

5 out of 5 stars
(4054)
Ashley Newberry

Contact shop owner

Ashley Newberry

View all 101 items

Reviews

Average item review
5 out of 5 stars
(4054)
Chelsea Heinsch

Chelsea Heinsch on May 20, 2018

5 out of 5 stars

Had a 100% custom (confusing) order which came out perfectly. Owner was very quick to respond to messages and creat and ship out my vinyl. Will definitely be using again!

Kirstie Hunt

Kirstie Hunt on May 16, 2018

5 out of 5 stars

Ashley is amazing! She got my customer order done in a timely manner. She added something extra for my mom because it took a little longer to make/ship out. She has fabulous customer service. She replies back to questions you have very quickly! I’d highly recommend her for any custom orders and any other order you have!

View all 4054 reviews

About

aNn Monograms by Ashley

"Pink is her signature color and monogramming is a way of life, not a hobby..."

Born and raised in South Georgia. I have a strong love for monograms and all things personalized, I truly believe personalization can add a special detail to almost any item.

Shop members

  • Ashley Newberry

    Owner

Shop policies

Last updated on June 24, 2015
Welcome and Thank You for stopping by, make sure to follow us on Instagram @aNn_Monograms

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
Due to the custom nature of the items offered by aNn Monograms, absolutely no refunds will be granted. This policy also applies to instances when a customer has listed the monogram incorrectly.

I will not accept order cancellations after 48 hours, after 48 hours a cancellation will be considered* and if granted a 20% re-stock fee will apply.

(A cancellation will ONLY be considered if an order has not shipped yet)
Shipping
All orders are shipped via USPS with tracking unless noted otherwise in listing, you can view the status of your order by clicking “You” -> “Purchases & Reviews” -> You will see your estimated ship date and be able to track from there.

aNn Monograms is not responsible for packages lost by USPS.

It is very important to check the turnaround (located in the top bar) that the shop is currently running on, it's typically about 7-14 business days, as I'm a one women operation. If you need an order faster, just checkout with rush processing! PLEASE do not message me to pull your order if you did not purchase rush shipping, sometimes I simply cannot pull the order as I already have a full list to complete that night, I will try to accommodate in any way possible!
Additional policies and FAQs
Q: When will my order ship?
A: My current turnaround is listed in the shop announcement bar, I cannot guarantee an order will be shipped before your expected ship date unless the rush option is purchased. You can check your expected ship date by following the directions above.

Q: My monogram is wrong, what do I do?
A: Oh no! Even though I double check all orders, mistakes can happen, please message me with your order number BEFORE leaving a review and I will do whatever I can to resolve the issue. Happy customers are very important to me!

Q: Do you accept customer orders?
A: I do! I love custom orders! Please select request custom order and let's chat! Typically custom orders can take up to the full turnaround time and may require an additional charge for design time.

Q: Can I change the color of the decal?
A: OF COURSE!! Just leave detailed notes at checkout and we will be glad to change the colors for you, be sure to check the color chart to verify we offer the color you are looking for! Any questions, message me!

Q: Do you offer bulk discounts?
A: I do, in most cases! Contact me and we can chat!

Q:Can I put my item that I placed the decal on in the dishwasher?
A: NO, I do not recommend putting any items with decals in the dishwasher! I have placed tumblers on the top rack and they were fine but each dishwasher is different and aNn Monograms is not responsible for replacing any items that were placed in the dishwasher