Payment is due at the time of purchase. I accept credit cards and paypal, no checks or money orders.

PLEASE make sure your address is correct! I ship to the address provided to me by etsy or paypal for my own seller protection. I cannot be responsible for packages getting misplaced when you provided an incorrect address.

**If you purchase a READY TO SHIP item but request a different size than is listed in stock for that listing, I will refund and cancel the order. If you would like a different size please contact me BEFORE purchasing to see if I can accommodate your request, and I will make you a custom listing to purchase for that size.

**I am no longer accepting paypal payment orders over $25 to unconfirmed addresses. If I receive an order to an unconfirmed address I will refund and cancel the order, and you will have an opportunity to rebuy if you can confirm the address through paypal.

**Items are made in the fabrics shown unless specified otherwise. Any changes requested will be subject to a fee and need to be approved before purchasing.

SHIPPING TIMES: Made to order items are made after they are ordered and ship within 2 weeks (allow extra time for actual shipping). Items labeled "ready to ship"- ship within 3 business days (allow extra time for shipping). This turnaround time is subject to change during busy seasons. Please order early to ensure delivery.

If ready to ship items are purchased with made to order then the entire order is subject to the longest turnaround time and will all ship together.

INTERNATIONAL BUYERS WILL BE RESPONSIBLE FOR ALL CUSTOMS/DUTY FEES. International packages can take up 6 weeks to arrive. I don't expect this to happen but sometimes things can get caught up in customs. I have no way of knowing what fees you will incur.

Items are sent via USPS First Class mail. I can only guarantee when I ship, I cannot guarantee delivery dates as those are completely up to the post office.

Shipping costs also include packaging supplies, time spent packaging, and gas/mileage to/from the post office.

Please ask all questions before purchasing (measurements, etc). If you are unhappy with a NON personalized/custom item please contact me to return/exchange. The item must be returned to me at the buyers expense before I refund or make a new one (original shipping charges will not be refunded, only the purchase price). An exchange may be subject to the original turnaround time depending on how many orders I am working on. I can not guarantee an exchange will be possible as I often use one of a kind fabrics. In the case I can't offer an exchange you will receive a refund when I have the re-sellable item back.

I do NOT accept returns on hair accessories for sanitary reasons or any item that is personalized or made custom with a name/initial/number and cannot be resold, example a #5 on a size 2 shirt, or a #2 on an 18m size shirt. All items must be in their original, brand new, unwashed state.