Rebecka on Sep 14, 2016
Beautiful mug- more perfect than had hoped for and very quickly shipped. Thank you!
Kay on Sep 9, 2016
Perfect - packed and shipped right away and just as described.
Accepted payment methods
- Accepts Etsy gift cards
We collect California sales tax on all orders shipped to addresses in California. We do not collect sales tax on any orders from other states or for International orders. If you reside in a different state than California, you’re responsible for any applicable state or local taxes.
If there will be a serious delay with shipping, we will let you know beforehand. We are not responsible for any shipping delays due to the carrier. Where possible, USPS Delivery Confirmation service will be included. Please remember, this is not an actual tracking number – it just shows when the label was printed and when an item was delivered to its final destination.
If you would like to work out a different shipping method, we would be happy to accommodate you. However, please convo us, BEFORE placing your order.
* * * United States Orders * * *
Packages within the United States are normally shipped USPS Priority Mail with delivery confirmation, unless otherwise specified. Insurance will be included on items above $15, unless otherwise specified.
On occasion, we may choose a different USPS shipping method (such as First Class) or shipper (such as UPS) if it is cheaper or more convenient. All items will be clearly marked in the description if they are being sent by any other method.
If you would like a calculated shipping charge quote to your exact area, please convo us BEFORE ordering and we’ll take a look. If you live in California or a neighboring state on the West Coast, you can also convo us first for a quote since it may reduce your shipping considerably.
* * * International Orders * * *
WE WILL NOT mark an item as a "gift" on customs forms, nor will we change the description or value of item in order to avoid taxes/duties. Please do not ask us to do this. ALL import fees, taxes, VAT, tariffs, customs charges, are the responsibility of the buyer
If you would like to include insurance and tracking - please request USPS International Priority Mail. Items sent USPS First Class International DO NOT include any type of insurance and often no tracking. Buyer assumes responsibility for these items. We are not responsible for any lost items, extra fees, custom duties or damage on any items sent by First Class International Mail.
If you are in any country other than the United States please convo us first for a shipping quote BEFORE you order. Sorry, no exceptions to this rule – this includes any U.S. Territories, AFO/PFO, Canada, Mexico, Great Britain, etc.
Refunds and Exchanges
Additional policies and FAQs
Please make sure to provide the correct address during your purchase. Once an order has shipped, we will not be able to change the address until delivery is attempted and returned by USPS. If you find that you’ve given the wrong address, please let us know immediately, since we may not have shipped your package yet.
In all cases, original shipping charges are non-refundable. This includes packages that are refused and shipped back to us. If re-shipment is required, additional charges will be incurred.