amarilo

Amarilo Jewelry

California, United States · 3083 Sales

amarilo

Amarilo Jewelry

California, United States 3083 Sales On Etsy since 2010

5 out of 5 stars
(658)
Shop owner

Ali Heiss

Contact

Announcement   INSTAGRAM: @amarilo
STORE: www.amarilojewelry.com
FB: Amarilo Jewelry
BLOG: amarilojewelry.tumblr.com
TWITTER: https://twitter.com/amarilojewelry

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For Shipping, Payment, Shop Policies, and additional info:
http://www.etsy.com/shop/amarilo/policy
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Announcement
Last updated on Dec 18, 2015

INSTAGRAM: @amarilo
STORE: www.amarilojewelry.com
FB: Amarilo Jewelry
BLOG: amarilojewelry.tumblr.com
TWITTER: https://twitter.com/amarilojewelry

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For Shipping, Payment, Shop Policies, and additional info:
http://www.etsy.com/shop/amarilo/policy
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Ali Heiss

Contact shop owner

Ali Heiss

Reviews

Average item review
5 out of 5 stars
(658)
Kathryn Ocampo

Kathryn Ocampo on Jul 20, 2016

5 out of 5 stars
Natalie May

Natalie May on Jul 5, 2016

1 out of 5 stars

Very disappointed!! I ordered a necklace for a birthday gift and it didn't arrive in time. It took over a month to arrive and I emailed the seller multiple times with no response. I love Etsy and love to support small business but you need to communicate with your clients when they reach out.

View all 658 reviews

About

Tweet
Shop members
  • Ali

    Owner, Designer

    Hi! My name is Ali

  • Kaycie Watanabe

    Maker, Curator, Photographer, Shipping And Email Respondent

    Hi! My name is Kaycie! I am a photographer at heart, but I also love making jewelry. I am a student based in Southern California.

Shop policies

Last updated on April 24, 2015
Hello! I'm here to serve you, and all I want to do is make beautiful and unique jewelry for you!

Make sure to check out my policies regarding shipping, if you need a rush order please let me know!

If you have a question, or want to customize something, feel free to contact me.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept paypal or credit cards! Sorry folks, BAD luck with money orders/checks :/
Shipping
SHIPPING:
Amarilo is located in Irvine and Diamond Bar CA. Both cities are roughly 45 minutes away Los Angeles, located in Southern California. I ship all my items USPS first class (Domestic time ~2 to 5 days / International can range from 2 to 6 weeks in delivery)

All orders over $50 receives free shipping (and tracking if it allows). You MUST use coupon code below in checkout for this offer to be valid:
50ANDUP

I do not offer insurance; if you are interested It is $2.

As for international orders, please know that I won't break the law by marking "gift" on your customs form in order to avoid potential customs duties that you may owe for picking up your package.
You are also subject to being charged a customs fee. This can range depending on your country. The shipping cost you pay when you check out only covers the cost of the package leaving the US and entering into your country.
Refunds and Exchanges
REFUNDS:

Domestic returns: 100% full refund within first two weeks you receive your jewelry (I do track my orders, so I will go off the date that the USPS states you received your package)
You will need to ship the item back to me, and once I receive it, I will send you the refund the same way you paid. You are completely responsible for making sure I receive the item, so I would suggest purchasing tracking and insurance.

WE DO NOT ACCEPT RETURNS OR EXCHANGES ON CUSTOM PIECES Customized pieces include but are not limited to stamped pieces, initial pieces, and custom written cursive pieces.

International returns: orders are case by case scenario.
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EXCHANGES/ FIXES
I will fix any item that breaks from a faulty make if you ship it back to me. From there I will ship it back to you, all fixed up! However, please remember that all these items are 100% handmade, and made with vintage, delicate material, and even crystal or glass which can chip or break if not taken care of properly.


I take great pride in making sure that I offer only the best customer service. Anything you are not 100% happy with, please let me know. I am more than happy to work with you! Please, please, please ask as many questions about the item before you purchase, I am happy to answer your questions!
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MATERIALS I use:
Argentium sterling silver is a modern sterling silver that replaces the copper counterpart with non tarnishing germanium. I love working with Argentium because it won't tarnish like ordinary sterling silver. If it does tarnish, I just wash it with warm water and soap. You can also use silver cleaner that cleans your other sterling silver pieces.

14 kt gold fill/ 14 kt rose gold fill:
also known as "rolled gold" or "rolled gold plate" is composed of a solid layer of gold bonded with heat and pressure to a base metal such as brass. Gold-filled items, even with daily wear, can last five to 30 years.
Additional policies and FAQs
BULK ORDERS:
Bulk orders are intended for ordering multiple items, in which I offer discounts.
- $200 and up receive 15% off! Please convo/email me for the coupon code, and let me know what you would like to purchase so I may prepare a custom listing for you

WHOLESALE:
Wholesale orders are those with wholesale licenses with the intention of reselling Amarilo Jewelry in a reputable store (clothing boutique, etc). If you intend on selling Amarilo Jewelry, the Amarilo Brand / Artist's name must be connected to the jewelry at all times.
Please email me or convo me for more information.