anothersoul

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anothersoul

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Shop members

  • anothersoul

    Owner, Maker, Designer

Shop policies

Last updated on May 27, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please make sure that the size is fit to your need. Due to sanitary reason I cannot accept return/exchange/refund because the palette you received is different size than you thought it would be.

I accept return under the condition that the palette is a wrong design or missing parts. *I required pictures proof of error. *Refund will be given if buyer contact me within 5 days of receiving palette (according date on the Delivery Confirmation).
Payment
*INTERNATIONAL BUYER is responsible for any and all duties, VAT, customs, local handling and brokerage charges that may be incurred.
Shipping
*US SHIPPING: I cannot be held responsible for a missing package *if the delivery confirmation number confirms that your package was delivered* - if you have had packages went missing before, please consider purchasing signature confirmation.

SAVE ON WORLDWIDE SHIPPING https://www.etsy.com/listing/280842380

*INTERNATIONAL SHIPPING can take anywhere from 4-8 weeks depending on postal system and local holidays.
Additional policies and FAQs
Pet friendly. Own by 2 cats since 2007.
They don't smoke and neither do I.