basilandfluffy

Basil & Fluffy Supplies

Burlington, Vermont | 15128 Sales

basilandfluffy

Basil & Fluffy Supplies

Burlington, Vermont 15128 Sales On Etsy since 2011

4 out of 5 stars
(5259)

basilandfluffy is taking a short break

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Note from shop owner Hi all,
My shop is temporarily closed.

Note from shop owner

Last updated on Nov 8, 2018

Hi all,
My shop is temporarily closed.

basilandfluffy

Contact shop owner

basilandfluffy

Reviews

Average item review
4 out of 5 stars
(5259)
See reviews that mention:
quality 485 shipping 860 customer service 418
View all 5259 reviews

Shop policies

Last updated on April 18, 2015
Thanks for visiting my supply shop! Please read through all of my policies carefully before making a purchase. Thank you!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I am happy to refund unused items in the original form.

*Earring findings are non-refundable.

*You must contact me immediately when you receive the package. I will only take returns within 14 days of you receiving your item.

*Shipping is nonrefundable. If you are returning an item and you received free shipping, the shipping fee will be deducted out of the amount that will be refunded.

*If you received free shipping and are returning an item, the actual cost of shipping will be deducted.

*I am a human and can make mistakes, therefore, if I mailed you an incorrect quantity or the wrong product I will of course make it right and refund you any shipping fees you incur.
Payment
-Payment is due immediately after making purchase.
-Transaction will be cancelled if payment isn't received within 24 hours of purchase.
-I accept payments via paypal and direct checkout. If you have a special request, please contact me.
-I do not begin packaging your order until payment has been completed and cleared. If paying by e-check, please note that it can take several days to clear.
Shipping
-Packages are usually mailed within 1-7 business days. If an item will be longer, it will say so in the item title.
-Shipping charges include the shipping fees (including delivery confirmation for domestic packages), packaging and handling fees. Any extra shipping fee is nonrefundable.
-I try my best to use eco friendly & recycled packaging materials when at all possible.
-I am happy to expedite packages but that will mean higher shipping costs to you. Please message me for a quote.
-In the event that an item is damaged in the mail, please snap a photo and let us know immediately so that we can correct any issues! Thank you

**I will ship to your etsy address. If you would like your item shipped to a different address, please contact me before purchasing or include a note to seller**
**I will ship to your specific shipping address at the time of purchase. If you would like your item shipped to a different address, please contact me before purchasing or include a note to seller** If you contact us AFTER your order was placed we will do our best to update the address but there is no guarantee that we will see your message before your order is sent out. Therefore, we are not responsible if you provided us with an incorrect address. Please check and double check that your mailing address is correct BEFORE placing an order.
**I am not responsible for lost or stolen packages. I am happy to insure the package but there is an additional fee. Please message me for a quote**
Additional policies and FAQs
I gladly accept wholesale + bulk orders.