Shop policies
Last updated on
May 19, 2022
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Every item purchased from my shop is made with love, care and attention and I will do my best to ensure that every customer is 100% satisfied.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
For all Paypal payments, instant payment is required.
Please note that I will ship to your ETSY ADDRESS unless otherwise specified.
Please note that I will ship to your ETSY ADDRESS unless otherwise specified.
Shipping
Most of my items are in stock, kindly allow approximately 2-4 days before they are shipped. My recycled pieces and more complex silver pieces are made to order, please allow 3 weeks for delivery.
I use UK first class mail and for international packages, airmail. I obtain proof of posting and will contact you as soon as I have posted your item(s) to let you know it's on its way!
I am not responsible for uninsured packages lost in the mail - if you would like to insure your package please state this in the 'Message to Seller' when making your purchase and I will adjust your invoice accordingly.
I use UK first class mail and for international packages, airmail. I obtain proof of posting and will contact you as soon as I have posted your item(s) to let you know it's on its way!
I am not responsible for uninsured packages lost in the mail - if you would like to insure your package please state this in the 'Message to Seller' when making your purchase and I will adjust your invoice accordingly.
Additional policies and FAQs
All my items are ready gift wrapped - for giving or keeping. Please let me know if you require a small note card and message (free of charge) - you can let me know in the 'message to seller'