BowandArrowUK

Orders placed before 11am will generally be made and shipped that same day. Orders after 11am be made and shipped the following working day. In general it's best to allow 1-2 days for processing, even though I aim to make up orders the same day where possible, but please be aware, at busy times this may be slightly longer.

All delivery estimates account for the time an order will take to be delivered once it has been made. Standard UK delivery is by First Class Royal Mail (please allow 1-2 days for delivery). You can also upgrade to 1st Class Recorded (1-2 days delivery) or Guaranteed Next Day Delivery (before 1pm). Please select the required delivery option at the checkout. International deliveries will take longer.

Standard delivery to the United States of America is estimated at 5-7 working days by the Royal Mail.

All our items are made to order so cancellations can be tricky. Please advise me ASAP should you wish to cancel, otherwise you may find that in the interest of getting your order to you as quickly as I can that you're order has already been made by the time you cancel.

I do accept returns but please get in touch within 14 days of delivery to discuss any issues you might have encountered and I’ll do what I can to help. If your order is returned in perfect condition (still in any packaging) then I will provide a refund, less the outbound postage cost. Return postage is the customer's responsibility.

Unfortunately due to the nature of custom orders, I can't accept any returns on personalised designs.

If the print you are ordering can be personalised, please let me know the required information via the 'Add an optional note to seller' box that you'll see when placing your order.