braidcraft is taking a short break
Bridget on Aug 24, 20215 out of 5 stars
My friend loved these scissors and was very pleased to get them as a replacement for a pair she had lost. Thank you !
Liddky on Jun 4, 20215 out of 5 stars
Lovely, sharp, comfortable to hold scissors. Very happy. Carefully packaged. Would recommend this seller and buy from again.
Meredith on Oct 19, 20215 out of 5 stars
Beautiful fabric and exceptional customer service, highly recommend this Etsy store. Thanks so much for a very happy shopping experience!
Kathleen on Oct 17, 20215 out of 5 stars
Thank you for a lovely purchase - came very quickly in the mail & communication from seller was top rate!
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Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If a refund is in order we will re-credit the original sum paid less any postal delivery costs.
We wil consider an exchange after purchase but only if we are notified before shipping. After shipping an exchange will be possible if buyer agrees to pay all shipping costs.
We accept payments through PayPal and Direct Credit.
In order to get your craft products out to you as quickly, as inexpensively and as safely as possible, we use Australia Post - regular service mail.
We always try to give our customers an estimation of shipping time.
Postage and handling has been calculated and is added to the cost of the item at checkout. We endeavor to keep our shipping costs as low as possible.
Prices for shipping will vary depending on where you are located, the weight of items you order and how quickly you require the goods. For larger orders, contact us for an estimated quote of postage and handling costs before purchasing and you always know how much the postage will cost you.
All orders will be sent via the following means:
Orders under weight 250g will be shipped with no tracking or limited tracking. They will be shipped as a large letter as this is the most economical means of shipping light weight items such as patterns, threads and felt.
Orders over 2 cm in thickness and over 250 g will be sent as a parcel. Parcels start at 500g in weigt and are shipped as economy with no tracking unless requested.
Goods sent via Australia Post economy mail are not registered (unless requested by you) and therefore they are not trackable and do not require a signature upon receipt. This also means that your goods are not insured.
Once your goods have been shipped, a shipping notification will be sent to your email. After shipping we hold no responsibility for failure of postal services to deliver mail, however we will endeavor to assist where possible.
Insurance is the responsibility of the purchaser and will incur an additional cost. Please contact us if you require insurance for your goods.
We will notify you of any additional shipping costs by email.
Shipping times quoted are only an estimate and are impacted by location, customs and postal services.
Additional policies and FAQs
Braidwood Heritage Crafts is committed to ensuring that the personal information provided by all of our customers, including personal information attained through our website, is treated securely, with respect, kept confidential, and used solely for the purpose for which it was supplied.