candycottage

Candy Cottage

Las Vegas, Nevada | 5626 Sales

candycottage

Candy Cottage

Las Vegas, Nevada 5626 Sales On Etsy since 2008

5 out of 5 stars (1018)

Announcement   Hand painted chocolate lollipops, favors, chocolate for all occasions.
**MY SCHEDULE IS FULL for delivery by Valentine's Day.

Everything is made to order so please allow 14-21 days for most orders to be made but don't hesitate to contact me if you need something in a hurry. Please leave a note with the date you need your chocolates so I can schedule a shipping date. Regional shipping rates are available! Please include your zip code when you contact me so I can check the shipping prices.

SHIPPING POLICY: If the temperature when packages are expected to be delivered are 88+ I will request the post office hold your package for pick up. I will advise in the shipping notice.

Please contact me if you have any questions or special requests. I live in a smoke free, pet free home.I use Guittard milk, dark and white chocolate.

Here the Guittard Allergen Statement:
Made in a facility that is free of peanuts, eggs, wheat, shellfish and fish. Milk, white and dark chocolate and compounds are run on shared equipment that is changed over between items but the equipment cannot be washed with water for Food Safety reasons. Therefore, dark items that do not have milk intentionally added as an ingredient may contain traces of milk from cross contact due to processing on the shared equipment. For dark chocolates, our ingredient statement informs customers with the following information: “Made on equipment also used to make milk chocolate. Not suitable for individuals with milk allergies.”

Industrial chocolate and compound coatings are formulated with a small amount of soya lecithin (less than 0.5%). Since lecithin may contain trace residues of soybean protein, all of these products are labeled with “soya lecithin” to include the name and source of the ingredient.

Thank you for visiting!

Announcement

Last updated on Feb 6, 2019

Hand painted chocolate lollipops, favors, chocolate for all occasions.
**MY SCHEDULE IS FULL for delivery by Valentine's Day.

Everything is made to order so please allow 14-21 days for most orders to be made but don't hesitate to contact me if you need something in a hurry. Please leave a note with the date you need your chocolates so I can schedule a shipping date. Regional shipping rates are available! Please include your zip code when you contact me so I can check the shipping prices.

SHIPPING POLICY: If the temperature when packages are expected to be delivered are 88+ I will request the post office hold your package for pick up. I will advise in the shipping notice.

Please contact me if you have any questions or special requests. I live in a smoke free, pet free home.I use Guittard milk, dark and white chocolate.

Here the Guittard Allergen Statement:
Made in a facility that is free of peanuts, eggs, wheat, shellfish and fish. Milk, white and dark chocolate and compounds are run on shared equipment that is changed over between items but the equipment cannot be washed with water for Food Safety reasons. Therefore, dark items that do not have milk intentionally added as an ingredient may contain traces of milk from cross contact due to processing on the shared equipment. For dark chocolates, our ingredient statement informs customers with the following information: “Made on equipment also used to make milk chocolate. Not suitable for individuals with milk allergies.”

Industrial chocolate and compound coatings are formulated with a small amount of soya lecithin (less than 0.5%). Since lecithin may contain trace residues of soybean protein, all of these products are labeled with “soya lecithin” to include the name and source of the ingredient.

Thank you for visiting!

Reggie

Contact shop owner

Reggie

View all 303 items

Reviews

Average item review
5 out of 5 stars
(1018)
See reviews that mention:
quality 67 shipping 220 customer service 144
View all 1018 reviews

Shop policies

Last updated on September 7, 2018
Welcome to Candy Cottage.
Hand painted custom chocolates are perfect party favors, gifts for family, friends or that hard to buy for person in your life. If you don't see what you're looking for please contact me and I'll see if I can help you.

Thank you for visiting.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Due to the nature of the product I cannot accept returns. I make every effort to package so that nothing is damaged but in the event it is, please contact me and I'll work with you to try to correct the problem.

Cancellations are not accepted once the order has been shipped OR THREE days PRIOR to your shipping date.
Payment
Payment must be made before I start working on custom orders or rush orders so please make sure it is paid for promptly to allow me the necessary time to fill the order.
Shipping
I use USPS Flat Rate Priority Mail, which takes 2-3 business days to receive, NOT including Holidays or Sundays. I ship all items out according to your event date, not the date the order was placed. This is to ensure sure all item(s) arrive fresh and on time. Please ensure your date is included in your order as this will help the transaction go smoothly and guarantee a fast process time. Once your order has been marked as "shipped", you will receive a confirmation email with your tracking number.

I ship according to event date, not when order was placed. Your order will be shipped 5-7 days prior to your event date. During the summer months I ship Monday - Wednesday. If you're placing order in advance, be sure to let me know when you purchase. Every order requires the customer to place the event date/date needed by in the "note" section during checkout.

"HOLD FOR PICKUP" option at your local Post Office is currently being offered (no additional charge). If you would like that option, PLEASE LET ME KNOW when you PLACE YOUR ORDER. If there are no instructions, I will have the package held if the temp is 85 or hotter. If your package is not picked up I will not be responsible for returned packages. If it needs to be resent, you will be responsible for extra shipping charges.

Please have your order shipped to an address where someone is available to receive it upon delivery! DO NOT leave it in a MAILBOX or on your FRONT PORCH. USPS scans every package upon delivery, it will show on your tracking number where the box was left.

Even with every precaution taken, I CANNOT GUARANTEE against melting. I do my absolute best to package each order to prevent any damage/melting during USPS transit. Unfortunately, once the package leaves my hands, it is completely out of my control.

♥ NO REFUNDS or STORE CREDIT will be issued for melted orders.

Candy Cottage will NOT be responsible for any returned and/or lost packages due to an incorrect address listed on your Etsy or Paypal account. You will NOT be issued a refund if you have provided an incorrect address.

If your package has been returned because you listed an incorrect address in Etsy or Paypal, and you choose to have me resend it, there will be additional shipping charges that you will be responsible for to reship your order.


Please check your tracking # so someone can be available to receive your package.

Shipping to the USA only at this time.
Additional policies and FAQs
Each and every order I receive is a special order and made specifically for your event, I have no pre-made items that are ready to ship.