cassiethomasgallery

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used by cassiethomas.com. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our Etsy page.

Note: cassiethomas.com abides by all Etsy policies and security procedures.
 
How do we use your information? 
 
We may use the information we collect from you when you make a purchase, send a message, or use certain other site features in the following ways:
 
      • To personalize your orders or the items you are purchasing
      • To allow us to better service you in responding to your customer service requests.
      • To quickly process your transactions.
      • To ask for ratings and reviews of services or products
      • To follow up with them after correspondence (live chat, email or phone inquiries)
 
How do we protect your information?
 
All transactions are processed through a Etsy’s gateway provider and are not stored or processed on our servers. We have no access to your payment information. Please see Etsy’s privacy policy for more details.

Information such as your name, email, order details, and shipping address may be downloaded for our bookkeeping records and are stored on a private cloud drive. If you’ve signed up for email marketing your email address may be stored on a third party email marketing tool.
 
Third-party disclosure
 
As a process of business we may at times use third party vendors to assist with marketing and shipping.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
 
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
 
We do not specifically market to children under the age of 13 years old.
 
Fair Information Practices
 
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
 
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
 
CAN SPAM Act
 
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
 
We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions
      • Process orders and to send information and updates pertaining to orders.
      • Send you additional information related to your product and/or service
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      • Not use false or misleading subjects or email addresses.
      • Identify the message as an advertisement in some reasonable way.
      • Include the physical address of our business or site headquarters.
      • Monitor third-party email marketing services for compliance, if one is used.
      • Honor opt-out/unsubscribe requests quickly.
      • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at support@cassiethomas.com or additionally follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

 
Contacting Us
 
If there are any questions regarding this privacy policy, you may contact us using the information below.
 
+1 925-264-9828
support@cassiethomas.com
Last Edited on 1/3/2022