dll011 on Oct 12, 2016
Very disappointed, pictured blue is actually clear. Took 5 days to package and ship, then another 7 days until delivered with high shipping cost. Did ask if want to return, but would just add more cost to return misrepresented item.
Please read the following my shop policies before ordering. Thank you !!
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
Payment is due within 7 days of purchase. As soon as your payment is confirmed your order will be shipped.
Each and every one of you are very special. If you have any questions or concerns please send me an email !!
• United States: By USPS priority class mail with delivery confirmation / 2 business days (for bags) and first class mail with delivery confirmation / 2-3 business days. (for pouches).
• Canada: By USPS First Class Airmail / 4 to 7 business days.
(do not have tracking numbers or insurance)
• International: By USPS First Class Airmail / 7 to 10 business days. (do not have tracking numbers or insurance)
-ATTENTION: For international shipping, insurance is available in extra charge.
Insurance is optional. If you do not request insurance you are accepting responsibility of shipping loss or damage. I do not replace or refund cost of items lost or damage by the post office or other shipper.
<SHIPPING LEAD TIME>
Please allow 3-4 working days (for pouches) and 7-10 working days (for bags) for me to make your item.
Charm Design's bags are handcrafted and made-to-order with special care and attention to detail.
I appreciate your patience!! Thank you so much!!
Refunds and Exchanges
2. Upon mutual agreement, items must be returned in excellent condition within 7 days. I will fully refund the amounts of the items you ordered except shipping fee.
3. If the item is received damaged, please contact me as soon as possible.
4. Sale items are FINAL SALES.
5. No refunds and exchanges for custom orders
Additional policies and FAQs
If you are interested in wholesale arrangements please contact Ranja at: charmdesignlee [!at] yahoo.com
Please include the name and location of your shop, a web address (if you do not have a web address, some photos would be nice), your design/store philosophy and a few other designers you carry.