REFUNDS: If your package arrives damaged please contact me within 7 days. Proof of damage will be required. It is the sellers discretion to replace the damaged product or issue a refund.

We hope a customer will make a thoughtful purchase and ask as many questions as they need to before making their purchase.

With over 280 sales I have not had a package lost by the Postal Service. There have been a few that have been delayed that I have spent hours tracking down to get them to my customers. If you find that your package has not arrived within a weeks time please let me know so that I can began the process to file for a "missing package" inquiry.

NO REFUNDS will be issued until I have a final statement from USPS that the package can not be found. No replacement packages can be sent unless the product is still available and you wish to purchase it again. All of this process via USPS can take as long as 30 days but it has been my experience that I have a response from them within a weeks time. Lost packages are frustrating but please keep in mind that they are beyond my control. As a shop owner I will work with USPS to find them so I ask for your patience while that process happens.

I currently accept payment via PayPal where you may use your credit card without having a PayPal account or you can use a debit card, credit card, or Etsy gift card by using Etsy Direct Checkout.

I aim to ship my products either the same day or the next business day. If you have specific dates that you need your order by I highly suggest that you contact me to upgrade to Priority Shipping BEFORE you make your purchase. Just send me a convo before your purchase and I can arrange that.

Please understand that I have NO control over the USPS. If your package does not arrive within a reasonable amount of time please contact me. I will then file a "Missing Package" inquiry to the USPS. They are responsive but their investigations do take time. Please see refund policy below.

Convo me if you would like to add insurance to your purchase and I will be happy to add it to the ship fee.

I am not responsible for customs charges on internationally shipped items. They are determined by the country being shipped to and are not included in your shipping costs.

All of my products are made in a Smoke Free Home. At this time I'm not able to do Custom Orders but if there is something that you would like to see please let me know and I will contact you in the future should I be able to create it.