claytimetools

Polymer clay tools

Drama, Greece
| 10,991 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to Claytime! 👉All our SILKSCREENS will be dispatched after August 16th. CURRENT PROCESSING TIME FOR CUTTERS IS 1-3 WORKING DAYS.
Free US shipping for orders over 35$. FREE INTERNATIONAL STANDARD SHIPPING for orders over 50€. FREE DOMESTIC SHIPPING for orders over 30€!
IMPORTANT NOTE: due to COVID-19, unexpected delivery delays may occur, especially in overseas shipping. I AM NOT RESPONSIBLE FOR THESE DELAYS. Thank you!FR$

Announcement

Last updated on Aug 10, 2022

Welcome to Claytime! 👉All our SILKSCREENS will be dispatched after August 16th. CURRENT PROCESSING TIME FOR CUTTERS IS 1-3 WORKING DAYS.
Free US shipping for orders over 35$. FREE INTERNATIONAL STANDARD SHIPPING for orders over 50€. FREE DOMESTIC SHIPPING for orders over 30€!
IMPORTANT NOTE: due to COVID-19, unexpected delivery delays may occur, especially in overseas shipping. I AM NOT RESPONSIBLE FOR THESE DELAYS. Thank you!FR$

Items

10991 Sales

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Alexandra Buga

Contact shop owner

Alexandra Buga

Reviews

Average item review
5 out of 5 stars
(1258)
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About claytimetools

Sales 10,991
On Etsy since 2021

Hi! My name is Alexandra, and I am a polymer clay enthusiast.

I have been creating polymer clay jewelry for the last seven years via my brand Black Tropicana and I am constantly searching for new techniques and tools for my work.

Being a mother of two little boys and the person behind the Claytime Tools project, I strongly value women entrepreneurship and myself support small businesses and collaborations with like-minded people. Creativity is what strengthens us and empowers us to try even harder.

As I am constantly searching for new techniques, I came up with my new brand Claytime Tools. All the cutters are designed, produced and 3D-printed by me, in our small studio in Greece. My team so far consists of two women with whom we all share the same passion for creativity and we constantly aim to bring new ideas to life. My goal is to grow and expand from a small business to a bigger team of women with different skills and collective ideas.

Sustainability is the core of our business values and reducing our environmental footprint determines our decision making process. Our cutters are made of PLA, a biodegradable polymer that is produced from starch, which can be fermented from crops such as corn. Our packaging materials are environmentally friendly and our current goal is to go completely plastic free.

Despite the challenging times we are all facing, I believe in creating opportunities and providing even better customer service and experience.

I would love to hear your feedback and answer any questions you might have.

Thank you for your continuous support,
Alexandra

Shop members

  • Zoe

    Marketing Assistant & Shipments Coordinator

    Loves animals and nature. She tends to forget her personal stuff but she is improving over time! In her free time she would walk close to the mountains or play guitar. From Monday to Friday you will find her multitasking at Claytime Tools studio.

Shop policies

More information

Last updated on May 11, 2022
Frequently asked questions
Shipping delays & refund

After I drop off your package at the courier or the post office, I am no longer responsible for it. Although it’s rather rare, there might be scanning, processing or delivery delays caused by the postal services, which are beyond my control. Therefore, if a package arrives late, I will not refund it.

Lost & unclaimed packages

I am willing to replace a package if it gets lost and you never receive it, but you will have to cover the new shipping costs. However, if a package is marked “delivered” on the service’s track and trace page and you haven’t received it, it means a delivery note reached you but you didn’t claim the package on time. In this case I will not refund, nor replace it. If such an unclaimed package returns to me, I will contact you and upon your request I will send it back to you, but you’ll have to cover the shipping cost.

Cancellations

If for any reason you want to cancel your order, you must let me know within 24 hours from your purchase. Otherwise I do not accept cancellations.

Returns

If you have received your package and you are not happy with the items, you must let me know as soon as possible. Always keep in mind that all my jewelry is crafted by hand and may slightly vary from the product photos, or have minor imperfections due to its handmade nature. This means that each piece is entirely unique and there might be small variations on the patterns or colors. On that basis I will not accept cancelations if your issue with the items is related to the above, or if they’re handled roughly in your possession. For use instructions, please check out Handling & Care.
If you have received damaged items, i.e. earrings with unglued posts (something that rarely happens), let me know and I will happily replace them for you.

Shipping cost & returns

Any item due to be returned must be in its original condition. I will be covering the shipping costs only in the event that I made a mistake with your order.

Shipping time

Shipping within Greece is handled by Speedex & ACS.
Worldwide shipping is handled by Hellenic Post. Delivery normally takes 5-20 working days within the EU and 14-35 days for the rest of the world.
As soon as I ship your items, I will send you a message with a tracking number, so that you’re able to track your order in every step of the way. You can check the approximate processing time of each item on the item’s page in my shop.

IMPORTANT NOTE: due to COVID-19, unexpected delivery delays may occur, especially in overseas shipping. I AM NOT RESPONSIBLE FOR THESE DELAYS. Thank you!

Seller details

claytimetools is considered a professional seller (known as a trader) in the EU. What's this?