Botanical Jewellery

Chowerup, Australia 115 Sales On Etsy since 2006

0 out of 5 stars (96)


Botanical Jewellery

Chowerup, Australia | 115 Sales

cocoapod is taking a short break


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quality 2 shipping 19 customer service 21

Shop policies

Last updated on March 14, 2011
Have any of your questions not been covered? Feel free to contact me. :)

Accepted payment methods

  • Money Order
  • Other Method
Returns and exchanges
I make it a point of selling jewellery that is meticulously made, with packaging that matches the quality. If for some reason you find that the quality of your jewellery is not satisfactory, contact us and we can work things out. Each case is dealt with on an individual basis.

Damage & Loss of Mail

If registered mail was bought, we will file a complaint form on your behalf. It may take up to 6 weeks for Australia Post to investigate the problem and issue compensation if the package cannot be found. Investigation for international packages may take longer.

In the case of damage mail, please send us a photo of the package and item.
Cocoa Pod accepts all major debit/credit cards, which are all conveniently processed through Paypal. You do not need to sign up with Paypal to pay with a debt/credit card.

If you are Australian, we also accept bank deposits and money orders. Please mention you would like to pay through this, and our details will be sent to you ASAP.

All payments must be made in USD, as Etsy is based in United States.

Payment MUST be made within two days of purchasing.
Packaging & Turnaround

After payment is received, items are shipped within 4 business days* to address selected on ETSY, in complimentary deluxe packaging** - ready for yourself or gift giving. For safe arrival, depending on the products purchased, they are mailed either in a bubble mailer or bubblewrapped enclosed within a box.

* If purchasing during a holiday season, please expect up to a 3 day delay.

** Individual gift wrapping entails a small fee. For more info, please send me a message and I will get back to you right away.

Australia post estimates shipping time to the US and Europe within 7-14 days.

Items are sent via Airmail as default. Please send us a message prior to purchases if you would like an upgrade.

Taxes and Duties

International customers may be charged value added tax, sales tax, or custom duties by the Customs of your country. These charges are solely the customer's responsibility. If you are concerned, please read up on your country’s import fees before purchasing, as all our products are subject to such duties and taxes.
Additional policies and FAQs
Item Customisation

Cocoa Pod understands that we're all unique. If you would like customisation done, please contact us prior to purchasing, with what you have in mind. Depending on the change, a fee may be incured to cover costs.

Customising we have done before include:
1. Convert earwires to clip-on/screw-on and studs
2. Shorten and extend length of chain
3. Convert gold-filled to sterling silver (and visa versa)

Become a Stockist

Becoming a stockist of Cocoa Pod is easy! If you feel Cocoa Pod suits your store, please contact us (via our contact form) with the following information that applies to your store:

1. Name of business
2. Tax ID or business license number
3. Snail mail address
4. Pictures of the store
5. Website address
6. Wholesale or consignment

As well as any other info you desire.

We prefer to work through wholesale, but both will be considered.

Once your e-mail is received, information will be reviewed, and we will get back to you promptly. We look forward to meeting you!