crashandduchess

modern jewelry for bohemians, rockstars + troublemakers

Penetanguishene, Canada 6466 Sales On Etsy since 2011

5 out of 5 stars (1201)

crashandduchess

modern jewelry for bohemians, rockstars + troublemakers

Penetanguishene, Canada | 6466 Sales

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Elizabeth

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Elizabeth

Announcement    Crash+Duchess - modern jewelry for bohemians, rockstars and troublemakers. Long layering necklaces, stash necklaces, personalized jewelry, harmony balls, mens necklaces, gemstone necklaces, statement earrings, stacking rings, professional engraving...and my best selling dragons!

Jewelry is made-to-order, specifically for you. My summer/current turn-around time (i.e. the length of the order queue plus production time) is 1-3 days from the date of your purchase (or once I have all information I need to complete your order)....to the date of shipment PLUS shipping time.

US and International orders ship via USPS First Class with tracking (I use a courier to take them across the Canadian border for me so add 2-3 days before you see tracking); Canadian orders ship via standard Canada Post oversize lettermail (not tracked). I always ship to your Etsy address so if you'd like me to send it to your summer home in Florence or penthouse on Fifth Avenue, please let me know. Once shipped, transit times can vary but generally: 2-7 business days within Canada; 5-8 business days to the US: 2-4 weeks outside North America.

Your jewelry will come tucked in a little Crash+Duchess bag or box ready to give as a gift or keep all for yourself ♥

I usually answer convos pretty quickly - however after running my Etsy shop for 8+ years I am striving for a little work-life balance and may not answer right away on evenings and weekends! :)

Looking for simple, classic minimalist jewelry? Please visit my other shop (and just ask if you want to combine shipping!): http://www.etsy.com/shop/littleglamour

Elizabeth xoxo

Announcement

Last updated on Nov 7, 2019

Crash+Duchess - modern jewelry for bohemians, rockstars and troublemakers. Long layering necklaces, stash necklaces, personalized jewelry, harmony balls, mens necklaces, gemstone necklaces, statement earrings, stacking rings, professional engraving...and my best selling dragons!

Jewelry is made-to-order, specifically for you. My summer/current turn-around time (i.e. the length of the order queue plus production time) is 1-3 days from the date of your purchase (or once I have all information I need to complete your order)....to the date of shipment PLUS shipping time.

US and International orders ship via USPS First Class with tracking (I use a courier to take them across the Canadian border for me so add 2-3 days before you see tracking); Canadian orders ship via standard Canada Post oversize lettermail (not tracked). I always ship to your Etsy address so if you'd like me to send it to your summer home in Florence or penthouse on Fifth Avenue, please let me know. Once shipped, transit times can vary but generally: 2-7 business days within Canada; 5-8 business days to the US: 2-4 weeks outside North America.

Your jewelry will come tucked in a little Crash+Duchess bag or box ready to give as a gift or keep all for yourself ♥

I usually answer convos pretty quickly - however after running my Etsy shop for 8+ years I am striving for a little work-life balance and may not answer right away on evenings and weekends! :)

Looking for simple, classic minimalist jewelry? Please visit my other shop (and just ask if you want to combine shipping!): http://www.etsy.com/shop/littleglamour

Elizabeth xoxo

Reviews

Average item review
5 out of 5 stars
(1201)
See reviews that mention:
quality 173 shipping 213 customer service 109

About crashandduchess

Sales 6,466
On Etsy since 2011

be bold - be bright - be yourself

Growing up, I had two wonderful dogs: Crash, a large male yellow labrador retriever....and Duchess, a sweet little female fawn pug. Their personalities are the inspiration behind the shop. Crash is the bold, edgy side......and Duchess is the pretty, sparkly side! I hope you find something that matches your personality :)

Crash+Duchess was born after coming home from an impromptu visit to my first bead shop back in 2008. I found myself with a pile of beautiful stones, but no knowledge of what to do with them - buying beads for their inherent beauty seemed like a perfectly reasonable thing to me. After staring at them for months, I decided to try to cobble something together, hoping it wouldn't fall apart while wearing it. As luck would have it, that first necklace was a success and I was hooked (luckily so were my corporate co-workers who loved in-house shopping!). My philosophy has been pretty straight forward since the beginning: make awesome, affordable, quality jewellery that can be worn everyday. This shop is a true one-woman show. I go shopping for materials; experiment with designs; transform my components into the finished piece; and take care of the shipping, bookkeeping, office tasks, product photography, social media updates, and more. As often as I can, I take new classes so I can bring you unique pieces...my latest is lost wax casting of sterling silver (so cool!). Even though I never assumed this would be my life's path, I've been fortunate enough to be my own boss for a little while now, focusing on jewellery and the inner-workings of a small business, day in and day out. I feel fortunate that my home life and work life are so visibly, deeply intertwined, allowing me to never forget how grateful I am for being able to do what I do on a daily basis.

Thanks so much for stopping by! Have you checked out my other shop yet? Lots of delicate, minimal jewellery: https://www.etsy.com/shop/littleglamour

Elizabeth xo

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Shop members

  • Elizabeth

    Owner, Maker, Designer, Photography

    I live/work in Penetanguishene...a stone's throw from the shores of Georgian Bay. When I'm not making jewellery, I'm at the beach, cooking up a storm, giggling with my bookclub...or playing with my 10-year-old son and husband in our forest!

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Shop policies

Last updated on November 7, 2019
PLEASE READ BELOW for important information re: order processing time (how long it takes for me to make it), transit time (how long the post office takes to deliver it), shipping upgrades (if you need it faster than "regular snail mail"), and complimentary gift packaging.....

Welcome to Crash+Duchess! My name is Elizabeth and I design and create all of the jewellery you see in the shop. I'll answer some commonly answered questions here but please feel free to email me at any time with any additional questions you may have.

I usually answer convos pretty quickly - however after running my Etsy shop for 8+ years I am striving for a little work-life balance and may not answer right away on evenings and weekends!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please contact me right away if you are at all unsatisfied with your purchase. I will do what I can to resolve any problems so that you have a positive 5-star experience shopping with Crash+Duchess.

REFUNDS: If for any reason, you are not satisfied with your jewellery, you may return it for a refund, minus the cost of shipping. You must contact me within 14 days of receiving your purchase in order to receive a refund - after that I am happy to issue a store credit. Items must be in original packaging and unworn - please contact me first for return address details (do NOT ship back to Niagara Falls, NY courier address!)

All personalized jewellery/sale/earrings (sanitary reasons) are final sale. If you have purchased a necklace and it is too short - I recommend an extender chain that use can with all your necklaces (available in my shop)!
Payment
Accepted form of payment is PayPal or credit cards directly through Etsy.
Shipping
PROCESSING TIME: Items are made to order & my summer/current turn-around time (i.e. the length of the order queue plus fabrication time) is 1-3 business days from the date of your purchase to the date of shipment. If it is a special/custom order and will take longer than that I will certainly let you know.

HOW I SHIP: US and International orders ship via USPS First Class with tracking (I use a courier to take them across the Canadian border for me so add 2-3 days before you see tracking); Canadian orders ship via standard Canada Post oversize lettermail (not tracked). I always ship to your Etsy address so if you'd like me to send it to your summer home in Florence or penthouse on Fifth Avenue, please let me know. Once shipped, transit times can vary but generally: 2-7 business days within Canada; 5-8 business days to the US: 2-4 weeks outside North America.

GIFT PACKAGING: Your jewelry will come tucked in a branded gift bag or box ready to give as a gift (or keep all to yourself) and shipped in a protective envelope. If you'd like me to add a handwritten note please let me know in the "Note to Seller". I can also ship directly to the recipient! *If you are buying more than one item and need them individually boxed - please let me know at checkout - otherwise they will be packaged together.*

MISSING PACKAGES: Shipping times can vary greatly. Please contact me if you haven't received your package in Canada or the U.S. within 4 weeks of shipment date, and within 7 weeks of shipment date for international packages. Though it does not usually take that long, packages have, on rare occasions, had an exceptionally long delivery time - especially around holiday season or postal strikes!

IMPORTANT NOTE: Buyers are responsible for any and all customs charges, duties, taxes & additional postal fees. To reduce paper waste, I do not include receipts in the envelope (if you need one they are in your Etsy account).

BACK STOCKED ITEMS: Occasionally we may have back stocked items listed on our site. If any of your order is back stocked we will try our best to notify you. We usually can restock items within 5 - 20 business days. Your entire order will be shipped once the back stock item(s) is available.
Additional policies and FAQs
BRIDAL ORDERS: I'd love to make jewellery for your special day! I offer discounts on bridal orders of five items or more. Please contact me for more info.

JEWELLERY CARE:
✩ Gold Filled/Gold Vermeil (Yellow & Rose Gold) ✩
To prolong the life of your jewellery, do not wear your gold filled or gold vermeil jewellery in the shower, or when swimming, exercising or sleeping. Also do not use jewellery cleaning substances on your gold filled or gold vermeil jewellery, as the gold layer may eventually wear away. Minimize your jewellery's contact to chemicals (lotion, hairspray, bleach, perfume, etc.) to best maintain its shine. To store your gold filled / gold vermeil jewellery, wrap clean, dry jewellery in a dry, soft cloth and keep items separate to prevent tangling and scratching. To clean, mix mild soap, a drop of ammonia, and warm water. Gently swish the jewellery to clean, and then dry with a soft cloth (non-abrasive), and let it dry thoroughly. Gold filled components contain 100 times more real gold than gold plated components and are very durable and tarnish resistant. Gold vermeil and rose gold is sterling silver coated with real gold. These are a beautiful, affordable alternative to solid gold, and can be worn by people with sensitive skin.

✩ Sterling Silver ✩
The best way to prevent tarnishing (oxidation) when not wearing your sterling silver jewellery is to store your clean, dry pieces in a dry, airtight container and keep items separate to prevent tangling and scratching. Avoid leaving your jewellery in the bathroom, as the moisture will speed up the oxidation process. Minimize your jewellery's contact to chemicals (lotion, hairspray, bleach, perfume, etc.) to best maintain its shine.

To clean your sterling silver jewellery, use mild soap and water, a sterling silver polishing cloth, or a sterling silver jewellery cleaning solution. If using a cleaning solution, be careful to follow the directions and don't leave the jewellery in for too long. Make sure to let your pieces dry thoroughly before storing them.

✩ Raw Brass ✩
Raw brass brightens up quickly if you rub with lemon & water then rinse. Jewellery polishing cloths also work. You can also use brass cleaners sold in drugstores (I keep a lemon water spray bottle handy). All raw brass, like silver, will darken if not cleaned (this depends on the air & body chemistry).

✩ Gold or silver plated ✩
Do NOT scrub plated components or use jewellery cleaner. To prolong plated components wash gently with a mild dishwash liquid & water. Lasts much longer if cared for.

✩ Pearls/gemstones/evil eyes ✩
You can soak pearls in warm water with a drop of dish soap. Rinse well and lay on a soft towel to dry. Freshwater pearls and certain gemstones are very porous and you should not dip them as it will destroy the lustre of the pearl or stone. Emeralds, onyx, opals, and turquoise are best cleaned with plain water and a very soft brush. Be sure to dry and polish with a soft polishing cloth. Make sure to put them on LAST when you are getting dressed (perfumes, hair spray, etc. can be damaging) and store dry in a closed container. You can also take your piece to a professional jeweller to be cleaned.

Not sure how to take care of your piece? Anything I forgot? Send me a message!

If you have read this far - you are awesome! Apply coupon code TAKE5 at checkout to automatically get 5% off your order :)