creativelaserstudio

PRIVACY STATEMENT

Please note this our own privacy statement on how we use your information to provide our service, not how Etsy uses your data.

HOW YOUR INFORMATION IS USED

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide additional personal information in relation to completing your purchase (such as additional wedding details or any other personalisation details.)

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

WHY WE NEED YOUR INFORMATION

Your information may be collection, used and shared for the following reasons:

- As required to provide services, fulfil your order, settle disputes, or to provide customer support
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests
- Information shared with Etsy as necessary to provide services and comply with obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Business transfers. If the business is sold or merged, your information maybe disclosed as part of that transaction, only to the extent permitted by law.
- Compliance with laws. We may collect, use, retain, and share your information if there is a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of customers, or others.

DATA RETENTION

Your personal information is retained only for as long as necessary to provide you with the services and as described in this Privacy Policy. However, it may also be retained to comply with any legal and regulatory obligations, to resolve disputes, and to enforce agreements. Generally for a time period of 4 years. To protect your personal information, reasonable precautions are taken to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, with immediate effect.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at:

hello@creativelasercutting.com
[Re: Privacy Compliance Officer]