Crosswire Design LLC

crosswiredesign is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

crosswiredesign is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 8, 2013
I'm a vegetarian, love travel, marketing, and helping people to create financial freedom. I'm a happily married mother of 2 beautiful children. I absolutely love to design! It affords me the opportunity to stay at home... drop off and pick up at preschool, mom taxi to Taekwondo practices, homework helper, kiss the boo boos, and watch my daughter cheer on her GWU bulldogs. In addition to being a wife and mother, I have my creative design side. My only goal is exceptional quality, affordable pricing, outstanding service, and happy customers. I take a lot of pride in my work, and genuinely enjoy handcrafting each and every item. My family knows that this is my life purpose and are tremendously understanding when I'm designing and completing orders. I am truly blessed and all the Glory goes to God!

Accepted payment methods

Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If an item is damaged upon arrival, you must contact me within 24 hours. I will require the return of the damaged item, before I will replace it. If you are not happy with an item, once the item is returned in unused/satisfactory condition, a credit will be issued. Buyer is responsible for return shipping charges. Lost or damaged packages will be dealt with on a case by case basis.

If you have any issue with my products, you can return for a full refund of the purchase price less shipping or a replacement within 7 days. I take great care in producing high quality items and I truly care about my reputation. So, if you are not completely satisfied, I will refund your pruchase price.
Payment should be completed at the time the order is placed. I cannot begin any special orders until payment has been recieved.
Non USA Residents - If your purchase cannot be sent via First Class mail, I will have to request additional shipping charges to cover Priority International. This is a rare situation and usually applies to large items only.

Rates listed are for both Shipping and Handling.

Unless otherwise noted in a listing, Priority Mail is used for USA residents. I occasionally use FedEx. USPS Priority International Mail is used for international residents and for items stating First Class shipping in the listing. Customer is responsible for all customs fees that may be due. Each item is packaged with great care to avoid damage during shipping, however I cannot be responsible for carrier loss or neglegence. You have the option to purchase insurance.
Additional policies and FAQs
I keep the most popluar crystal colors in stock however, I can make in any color you like. If you have any issue, please contact me prior to providing feedback. My reputation is all I have!