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Reviews
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Anna on May 3, 2025
5 out of 5 starsThe owner is an artist. Her items are beautifully designed and made. I have a few now. She was communicative and helpful throughout the order process and delivery, even from Greece to the UK, was efficient and speedy. I cannot recommend her enough
Anastasia responded on May 3, 2025
Thank you very much! :)
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Beata on Feb 18, 2024
5 out of 5 starsA very helpful artist allowing changes to the design. The item works well and looks great.
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Hassan on May 31, 2023
5 out of 5 starsQuality of the ring is perfect, and Anastasia is such a pleasure to work with!
About DeaAnastasiaDedonaki
Shop policies
I am member of Etsy Greek Street Team and you can see more of my work on my site: www.atelier-dea.com
Feel free to convo me if you are interested in a custom order, wholesale discount for boutiques or anything else that you need to know! I will be very happy to reply as soon as I can :-)
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
Payment is expected to be made as soon as possible but you can also reserve a listing if you are planning to pay within 3 days, but beyond that limit,regrettably, I am going to have to cancell it.
Shipping
I always keep the tracking number. In EU it takes about 5-7 days and rest of the world between 7-14 days to arrive. During special periods such as Covid-19 crisis, extremely bad weather, strikes it might get longer. Also, during Easter Holidays and summer months (June, July, and mostly in August), I may need 2-3 additional days to produce any item, due to the fact that I have a remote retail shop and it takes more days to deal with the foundry in Athens or I might be very busy with the retail shop.
If the item is ready to ship I can send it immediatly after I receive the payment.I will let you know anyway.
There are also some options for faster shipping with an extra cost from 25 to 35 euros with DHL.
If you need the product to arrive on a particular date, you should convo me and I see what I can do. Thank you!
Additional policies and FAQs
The sterling silver jewelry and gold-plated brass should be kept in small plastic bags or small box so they should not be constantly in contact with air which causes oxidization. You can clean silver objects from time to time with toothpaste and rinse with water. Thank you!