DingDog

Custom Canine Products to your Door!!

Voorhees Township, New Jersey On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

DingDog

Custom Canine Products to your Door!!

Voorhees Township, New Jersey | 1,858 Sales

DingDog is taking a short break

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Note from shop owner We will be taking a few days off. You can contact us at anne [!at] dingdog.com

I will be monitoring my emails. Thank you!

Note from shop owner

Last updated on May 31, 2020

We will be taking a few days off. You can contact us at anne [!at] dingdog.com

I will be monitoring my emails. Thank you!

Anne-Louise Thomas

Contact shop owner

Anne-Louise Thomas

Reviews

Average item review
5 out of 5 stars
(478)
See reviews that mention:
quality 111 shipping 47 customer service 65

About DingDog

Sales 1,858
On Etsy since 2011

Dog Collar Designer

Hi and thank you for visiting!

I'm Anne and am an avid arts and crafter. I've been making dog products for many years and go to dog shows, agility trials, arts events on a regular basis. My customers are the best people on earth as they are dog lovers!!

Shop members

  • Anne

    Owner

Shop policies

Last updated on May 28, 2020

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Exchanges are available if your nylon collar does not fit the dog properly. You MUST measure your dogs neck & also head for a Martingale to make sure the collar will fit. If you order the incorrect size we have a fee of $8.00 per item plus shipping to re make & re mail back to you. (only if the collar is going from bigger to smaller). Once we receive the item back, we will fix it to the correct size. All returned items must be in original and unused condition. Exchanges must be made within 30 days of the receipt from your original order. We accept returns (not on custom orders) for a merchandise credit but we have a $6.00 return charge


Additional FAQs

Q: How do I measure my pet's neck?

A: I recommend using a soft tape measure and if you don't have one of those, use a piece of string and a ruler. Measure around the widest part of your pet's neck, or where their collar sits. Don't measure too loosely, as I add 3"-5"(depending on the collar size) to the measurement you give me to ensure the collar has room for adjustment.

Q: How do I wash my nylon collar?

A: I hand wash all my dog's collars in warm water with hand soap. And I always recommend that you hang the collars to dry.
Payment
I accept major credit cards. For checks and money order, please contact me to make arrangements, (please allow 7-10 days to clear).
Shipping
We ship within 3-5 business days after receiving your cleared payment. Items are shipped via the USPS first class mail. Expected ship time with (USA) first class is usually 3-5 business days.