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donkeywolf

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donkeywolf

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Shop policies

Last updated on February 19, 2011
Thank you so much for visiting my shop! I'm crazy about spinning knitting and embroidery. All knit and embroidered pieces are my own design.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If there is an issue with your purchase and you are dissatisfied, please contact me via Etsy Conversation and I will do my very best to make things right! :)

I cannot be responsible for refunding initial shipping or return shipping costs, but refunds will be made once I've received the item returned in its original condition and it must be shipped back in the protective box it was shipped in.
Payment
I only accept paypal at this time
Shipping
All shipping within the U.S. is done through USPS. Please allow up to 5 business days to process and ship.
If you are an international customer, please convo me through Etsy and I'll calculate your shipping.
*****HOLIDAY SHIPPING**** If you need something Tout de suite, let me now and I will accommodate you and recalculate your shipping!
Additional policies and FAQs
Caveat! John and Wells are not professional seamstresses. We are artists that love to work with thread and fibers and have found that homewares are a practical way to show off our art.
Each piece is solidly constructed, each seam is double stitched for durability, and each piece gets laundered prior to posting to make sure it can be washed easily.
That being said, each piece is completely different. None of the stripes are the same width, the center pieces vary in size, and so forth. Point being, these are not mass produced commercial products. If you aren't happy with the subtle inconsistencies found in hand made pieces, you probably wouldn't be happy with our products.
I am happy to do custom work, just convo me and share your ideas!