Thank you so much for stopping by Downstairs Designs and for supporting hand craft!

FAQ's
Q: Where is my order?

If you order has shipped, you received an email from Payapl the day the postage was printed (not always the same day as the shipping day). That email contains the delivery confirmation number, which can be used to provide some tracking within the USPS.com website. Once the order has shipped, any further questions regarding package location should be directed to your local post office as I no longer have any control or knowledge beyond the tracking as to item location.


Q: Why didn't I get any convo when I ordered to confirm?
A: When you placed your order, you should have received an email from Etsy with all the notes from me about the order. I don't typically send anything else unless there is an issue, as I know these days most people have very full inboxes (I know I do!) and I try to reduce clutter whenever possible.


Q: Where can I see other fabric choices?
A: Right now I don't have them online. The best thing to do is send me a convo requesting a color, theme, print, etc. and I will dig through my stash to see what I can find for you. Chances are, I have something great for you!


Q: Can you make a custom piece?
A: Absolutely, although custom designs of items will take longer to make, so if that is not an issue, I am happy to work to make you a piece you will love.


Q: Can you make a piece from my fabric?
A: Yes, I have done it many times, my favorite request being a set of 5 clutches from a mother's favorite dress for a set of sisters. As long as it is cotton without stretch, it should work, just convo and we will chat!