DurenDyeWorks

a yarn and fiber studio

Burson, California 876 Sales On Etsy since 2011

5 out of 5 stars (336)

DurenDyeWorks

a yarn and fiber studio

Burson, California | 876 Sales

All Items

Laura Duren

Contact shop owner

Laura Duren

Reviews

Average item review
5 out of 5 stars
(336)
See reviews that mention:
quality 16 shipping 72 customer service 36

About DurenDyeWorks

Sales 876
On Etsy since 2011

Around the web

Shop policies

Last updated on June 27, 2018
Welcome to my shop. I love everything about fiber; the array of vibrant colors, the feel of the crimp of the wool as it glides through my fingers, and yes, even the sheepy smell.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Offering excellent customer service is very important to me. If you are not satisfied with your purchase, please let me know. I will do my best to fix the problem and come to a solution that will make you happy.
Payment
I accept payment by PayPal, money order, personal check, direct check out, and Etsy Gift Cards. I collect 7.5% sales tax on all orders from California.
Shipping
Orders will be shipped one to two business days after payment is received. If you are paying by check, your order will be shipped when payment clears.
Additional policies and FAQs
Convo me for custom orders. Occasionally I will offer a coupon code that I will list at the top of my shop page. Please use the coupon at checkout, as I cannot offer refunds for a missing coupon code.