dzinebug

Payment is to be made at the time of purchase.

•••••Average delivery times•••••

•USA: 12-14 Business days.
•Europe: 8-10 Business days.
•Australia: 14-16 Business days.

Please note, the above are estimated times given by the Post Office.
Unfortunately once it leaves my hands here in Cyprus I can't be held responsible for any delays due to issues regarding weather, customs or the occasional strike ;) around the world etc.
From experience international postal services have been very reliable and on many occasions buyers have received orders earlier than expected. Thanks for the understanding!

•••••••••••••••••••••••••••••••••••••••••

Items are shipped worldwide within 48-72 hours (excluding weekends and bank holidays) of payment via Registered EMS / Datapost.

A shipping confirmation email will be sent including tracking number.

Specific custom orders may take a little longer depending on item (please contact me for details).

••••••••••••••In order to check the 'journey' of your purchase go online to: ••••••••••••••

- www.track-trace.com/post

-Enter the track. no.: (for example RA 139 30584 6CY)

-CLICK 'track with options'

-Click on 'Select Country' at top left corner

-Choose your country (eg. USA) and this will show you where the package is :)

As each piece is handmade and unique, there may be very slight variations to photos that you see.
I try to describe my pieces in as much detail as possible and above all want you to be happy with your purchase! :)

-Some tips for keeping your Jewellery (and you) happy :)

•Sterling silver Jewellery can tarnish and sometimes yellow so please try to avoid keeping in direct sunlight.
•Perfume sprayed directly onto jewellery can also affect silver and some threads.
•Waxed linen should be kept away from great amounts of water in order to keep its sheen and beauty, saying that however I never take my karma and infinity bracelets off and I do a lot of swimming in both the sea and pool :)

•Gold filled should not be mistaken for gold plated. It is much more valuable and tarnish resistant.
•Gold filled consists of an actual layer of gold that is pressure bonded to another metal. •If properly cared for, your gold filled product can last a lifetime and thanks to its durability, there's no need to worry about wear.
•Anyone who can wear gold can wear gold filled without worries of any allergic reaction.
•An economical alternative to solid gold! ♥

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, mailing address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How Long I Store Your Information

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Eleny Roumba, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
email - eroumba [!at] outlook.com
postal address -
70a Dodekanison Street,
4043, Limassol,
Cyprus