KARAT1424

✦ EXCHANGES

These pieces are Final Sale:
Personalized jewelry
Custom chain lengths
Custom special requests
Custom Pre-orders
Wholesale orders
All earrings (sanitary reasons)

For all other items, exchanges or store credits are possible, minus the original S&H. Please contact me within a week of receiving your order. Buyer is responsible for covering shipping costs for exchanges/returns. Once I receive it back I will ship out the exchange item within 2-4 post office days.

Please contact me for return address.

✦ EXCHANGE SIZES / LENGTHS
The first resizing is free, you only pay for S&H both ways. After that, ring resizing is $30 each time plus S&H.

Please contact me for return address.

✦ DEFECTS
For non-14K jewelry, if any defects/malfunctions occur within the first 5 months after purchase date, I will fix & return it back to you for free (s&h costs covered).

14K repairs are free the first year, all s&h fees covered. After that, 14K repairs will only cost s&h both ways. Please message me for return address.

✦ MEASUREMENTS / LENGTHS / RING SIZES
Exact measurements are listed so please check before purchasing. Photos are enlarged to show detail.

Also double check your ring size, if for example you are ordering a 5mm wide ring, get sized using a 5mm wide ring for accurate fit. Wider rings fit tighter than skinnier rings & ring sizers.

Payment is due at the time of purchase, all methods of payment must be received & cleared before shipment.

* International buyers are responsible for their country's CUSTOMS TAX, if any. UK charges customs fees, please visit your country's customs agency website for more info.

* Some states include sales tax which is calculated during checkout.

✦ ETSY SHIPPING ADDRESS
All items are made to order & shipped out in 3-4 Business days after payment has cleared. Preorders take an additional week as they are special ordered. Please make sure your Etsy address is current and "safe" to receive items.
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✦ U.S. SHIPPING TIMES
U.S. shipping can take anywhere from 2 days to 2 weeks average. Shipping times vary depending on the carrier.

Delivery Confirmation/Tracking is included in every U.S. Shipment. You can access tracking through your Stamps.com shipment notification email.


✦ U.S. PRIORITY SHIPPING
Need it in about a week? If you are in the U.S. and want to upgrade to Priority, please choose Priority Shipping upgrade during checkout. (Preorders require an additional week to process)

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✦ INTERNATIONAL SHIPPING
*NOTE: Please be aware of your country's CUSTOMS TAX charges, if any. (please visit your country's customs agency website for more info)

International shipping may take 1-4 weeks average, depending on customs delays. Shipping times will vary depending on the carrier. If it does not arrive in 4 weeks, please message me.

✦ INTERNATIONAL PRIORITY SHIPPING
* PRIORITY INTL. takes 6-10 business days depending on location. Please choose your upgrade during checkout.

✦ FEEDBACK
If you are not 100% happy with your order for any reason please contact me.

✦ GIFT WRAP | PACKAGING
Jewelry is wrapped neatly in a small box with anti-tarnish tissue and recyclable bubble mailer. If you'd like me to add a note or would like them individually wrapped, please let me know in "Note to Seller".

✦ CUSTOM | SPECIAL REQUESTS
Custom orders & customizations are possible. Please see listing details and convo me for price quote.

Custom orders & Personalized jewelry are Final Sale.

✦ JEWELRY CARE
SOLID 10K/12K/14K/18K/22K/24K
All solid gold jewelry can be worn anywhere/anytime for as long as you want, occasional cleaning with polishing cloth (for shiny finish) or gold jewelry cleaner (shiny or matte finish) as desired.

STERLING + GOLD FILLED
To clean Sterling Silver chain/charm scrub into a mound of baking soda + drop of water on your palm then rinse, you may also try toothpaste + water, or silver jewelry cleaner. For Gold-Fill use dishwash liquid & warm water OR gold jewelry cleaning solution. Be careful not to tangle chain.

Gold Fill jewelry should be taken off before showering/swimming/exercising, and kept clean & dry in a closed storage when not in use. They should be cleaned with gold jewelry cleaner once in awhile to brighten and add shine.


All Photos, Designs & Text Copyright © KARAT1424