elementalmix

Elemental Mix Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

2. The Legal Bases for Collecting, Using, and Sharing Personal Information
I rely on a number of legal bases to collect, use, and share your information, including:
To provide my services: As needed to fulfill your order, settle disputes, or provide customer support in connection with your purchase.
To comply with legal obligations: If necessary, to comply with a legal obligation, tax requirement, or court order (for example, retaining information about your purchases as required by tax law).
With your consent: You may provide your affirmative consent, which you may revoke at any time, such as signing up for my email marketing list (which I will not do without your explicit opt-in).
For legitimate interests: As necessary for the purpose of my legitimate interests, if those interests are not overridden by your rights or interests, such as: (a) operating and improving my shop and services; (b) complying with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as shipping companies (e.g., USPS) and payment platforms. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, but only to the extent permitted by law.
Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity; or (d) protect the rights, property, and safety of my customers or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for a minimum of 7 years in line with tax and legal record-keeping requirements.

5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in specific circumstances. These rights include:
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Excluding circumstances where I am required to retain data for legal reasons, I will generally delete your personal information upon request.
Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will stop processing your personal information unless I have compelling and legitimate grounds to continue processing or if it is needed for legal claims.
Complaint: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

6. How to Contact Me
For purposes of EU data protection law, I, (the seller/owner of Elemental Mix), am the data controller of your personal information. If you have any questions or concerns, you may contact me directly through Etsy Conversations or via my email address at team@elementalmixchannel.com.