EmbroideryArtbyNat is taking a short break
Reviews
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Janyce on Apr 14, 2024
5 out of 5 starsQuick delivery. Item is as described. Would definitely do business with this seller again!
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Leah on Mar 5, 2024
5 out of 5 starsSuch a lovely small piece. Great instructions, easy to follow, as are all Nat's designs. I am loving her Patreon Stitching Club and YouTube channel!
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Teresa Cristina Costa on Feb 19, 2024
5 out of 5 starsMy favorite seller Beautiful embroidery kits all items and all little details meet my expectations amazing tutorial
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Teresa Cristina Costa on Feb 19, 2024
5 out of 5 starsLovely pattern amazely explained ebook beautiful pattern and tutorial
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Teresa Cristina Costa on Feb 19, 2024
5 out of 5 starsAmazing absolutely perfect never get disappointed ebook pattern tutorial video
💙💛 With Love from Ukraine 🇺🇦
Shop members
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Natalia
Owner, Creator, Designer
Hello! I'm Natalia. Embroidery is my favorite pass time. I usually create my own designs by myself. Working needle and thread is so calming and you can get lovely one-of-a-kind gift to give that comes from the heart! Thanks for stopping by!
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My Cats
Mood Maker
I have 3 cats. They are my helpers and their main job to help me to be in a good mood 😉
Shop policies
Shipping
Customs and import taxes
Digital downloads
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Sod items
If you totally love this item but it's already sold out i'm always happy to try my best to re-create it so get in touch and we can figure something out. Or you can always request restock using this option on Etsy and I will be notified.
Refunds
Refund is not possible when the tracking says that your item is delivered. Once package is out of my country It's not my responsibility anymore. If you have some issues with delivery inside your country you need to contact your local post office.
In case if your package was not delivered properly and sent back to me I will need to wait until it's delivered and then make a refund.
Note: Postage costs and Etsy, PayPal fees cannot be refunded, only the cost of the item(s) can be refunded. The shipping cost is included to the price for items where Free Shipping is set ($8).
Shipping estimates for United Kingdom and Canada
UPS International Air Mail: Expect 1-3 weeks from dispatch date to arrive however please consider the customs clearance process can add time to the estimated delivery date.
This is how it works:
1. I create a label for the UPS (the last service which is going to be used in USA) but shipping to Kiev first using our local service;
2. Then from Kiev it should be shipped to USA by air (USA is transit country);
3. Then it has to be shipped to Miami;
4, And only then it should be picked up by UPS service and shipping to your country.
So that is why you don’t see all the previous steps by your link, it tracks only the last steps.
Gift wrapping and packaging
All items are nicely packaged as a gift. I also put candies and decorate by ribbon.
Do you ship to my country?
I ship to more then 230 countries! But if you have doubts, just ask me and I will confirm.
Delivery Delays
I'm not responsible for delays related to the customs - I can't control it. You can track your package. Note: Your package can be stuck on customs for a week or more for holidays or because of another COVID pandemic vave.
Customs and import taxes
Don't worry about any additional payments on customs. My shipping method doesn't require any additional cost. For customers from Europe I attach invoices to the package for customs, another copy of the invoice you can find inside your package. Once you have already paid your VAT tax on Etsy you shouldn't be charged one more time on customs.
Shipping estimates for USA
UPS Standard: Expect 7-10 days from dispatch. Free shipping for USA 🇺🇸
This is how it works:
1. I create a label for the UPS (the last service which is going to be used in USA) but shipping to Kiev first using our local service;
2. Then from Kiev it should be shipped to USA by air;
3. Then it has to be shipped to Miami;
4, And only then it should be picked up by UPS service and shipping to you.
So that is why you don’t see all the previous steps by your link, it tracks only the last steps.
It’s the fastest way I can send to USA, if I choose another so the shipping estimates could be from 10 days to 2 months.
Shipping estimates for Europe, Australia and other countries
UPS Express (fast shipping): Expect 6-8 days from dispatch date to arrive however please consider the customs clearance process can add time to the estimated delivery date.