epuu is taking a short break
Reviews
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UtopiaPhotographic on May 21, 2021
5 out of 5 starsNew favorite earrings, just as pictured. Was a bit surprised that the fringe was attached to the wicker using hot glue, but after wearing them many times, they seem to be securely attached, and you can't see the glue from the front or side at all.
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Kimberly on May 14, 2021
5 out of 5 starsArrived quickly :) So beautiful. Wonderful customer service. Thanks so much.
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lulu122 on Mar 22, 2021
5 out of 5 starsBeautiful work! Such a pleasure to work with. Artist included a gift due to a glitch in shipping. Definitely will purchase work again!
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Rosalie on Feb 23, 2021
5 out of 5 starsAbsolutely gorgeous. Good quality lace, secure attachments and it looks as pictured. Thank you for a fun necklace.
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Jennifer on Dec 18, 2020
5 out of 5 starsLove this seller, have several of her pieces; she has great costumer services, beautiful jewelry and fast shipping, thanks!
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Jennifer on Dec 18, 2020
5 out of 5 starsLove this seller, have several of her pieces; she has great costumer services, beautiful jewelry and fast shipping, thanks!
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Jennifer on Dec 18, 2020
5 out of 5 starsLove this seller, have several of her pieces; she has great costumer services, beautiful jewelry and fast shipping, thanks!
Lace Love.
Shop members
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Ebru Cangazi
Maker, Model..., Owner
born in '88. gemini. architect. designer. love photography. love travelling. love biking.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
DO YOU OFFER DISCOUNTS?
Current sales are listed below;
FREE SHIPPING (to the US) on orders of $35+.
30% discount on all items except new collection.
50% discount on SALE items.
50% discount for 10 items.
WHEN WILL I RECEIVE MY ORDER?
Usually within the same week. Please give me your PHONE NUMBER for the best experience.
Processing time is 1-3 business days. But you can contact me if you need it at the soonest time possible, I'll do my best to ship on the same day.
Orders will be shipped with UPS, TNT or FEDEX. Estimated shipping times are;
2-3 business DAYS for the USA and Canada,
1 business DAY for the EU,
2-4 business DAYS for the rest of the world.
Tracking information will be sent to your e-mail by ETSY.
CAN I SEND MY ORDER AS A GIFT?
Yes, you can. All orders are gift-boxed and they are ready to give as a gift.
Please give me the recipient's address and phone number for the best experience. I have to state price on the invoice but there will not be any price label on the item. If you want to leave her a note, please write me at checkout.
HOW CAN I RETURN/EXCHANGE MY ORDER?
If you want to return the package, please receive it first and do not reject it. In such cases, shipping back costs too much therefore I CANNOT REFUND you. And please contact me before returning your order. Note that you'll be refunded as much as the item costs.
If your order arrives broken, I need a proof as following: A photo taken with the shipping package with the item in the box. The photo of an item alone is not enough as it might be broken after use. If the proof is acceptable, the item will be replaced with a new one. Please don't ask for a refund.
YOU WILL NOT BE REFUNDED IF YOU REJECT YOUR PACKAGE. Because it will be shipped back to me and again, it costs too much (sometimes a higher amount than your order).
HOW CAN I CARE IT BEST?
You will have large items folded and wrapped in a package. You may need to iron the lace carefully (use medium heat) with a piece of cloth top of it.
Please store the jewelry flat to keep the shape better.
Please note that all designs are very delicate. Do not force too much wearing them. You may ask for help.