FeatherHen

Perfectly Personalized

Georgia, United States · 11540 Sales

FeatherHen

Perfectly Personalized

Georgia, United States 11540 Sales On Etsy since 2008

5 out of 5 stars
(1855)
Shop owner

Heather

Contact

Announcement   Feather Hen Personalized pillows, unique gifts. Baby gifts, wedding gifts, anniversary gifts; perfect for 2nd anniversary gifts and gifts for even the hardest person to buy for. I have something perfectly personalized for you!
Check out my Facebook page: www.facebook.com/FeatherHen. My ship times listed under "shipping" are accurate for my current ship times. Thank you so much for stopping by!

Announcement
Last updated on Dec 22, 2015

Feather Hen Personalized pillows, unique gifts. Baby gifts, wedding gifts, anniversary gifts; perfect for 2nd anniversary gifts and gifts for even the hardest person to buy for. I have something perfectly personalized for you!
Check out my Facebook page: www.facebook.com/FeatherHen. My ship times listed under "shipping" are accurate for my current ship times. Thank you so much for stopping by!

Heather

Contact shop owner

Heather

UPGRADE to a faux down insert, for 12x16 insert
US$6.00
View all 229 items

Updates

A cute modification of my air force pillow. Personalize it for your little airman!
Adorable cotton anniversary heart pillow awaiting shipment to its new home!

About

Welcome to Featherhen!

I am an East coast, Southern girl, a proud military spouse and a mom, who's life is constantly changing! My husband is a submariner in the USN, which makes for an interesting life. We have 4 kiddos, three boys and a sweet little girl that rounds out our family.
Feather Hen's name came from a nick name my grandfather gave me as a child. It is a play on my first and middle names. So, it is close to my heart and reminds me of what is most important in life, family.
Being a military spouse, selling on Etsy makes for a very portable job, which is great for any military spouse! I have always loved home decor, way back from the time I had my very first doll house. I rearranged the furniture constantly and wallpapered it with sample papers from the local wall paper shop. I put flooring in doll house from scraps my dad had left over from building homes! So, I know it's important to have things looking just right!
I strive to provide a quality product for a reasonable price. I love wonderful feeling fabrics, that make me want to curl up in them, I also love using unexpected items to make something new, different, or to make an existing idea or
item work better, no matter the materials used.
I hope you can find something you like at Featherhen to help make your place just so, just the way you love it!


Thanks for dropping in!
Heather


So honored to be featured:

http://www.huffingtonpost.ca/2014/05/31/gifts-for-teachers_n_5420995.html?utm_hp_ref=education&ir=Education#slide=3800713

http://blogs.babycenter.com/products_and_prizes/12122013-19-great-gifts-to-reveal-your-pregnancy-this-christmas/#comments

http://www.huffingtonpost.com/2013/12/10/single-gift_n_4414355.html

Check out this review! : http://peek.usertesting.com/result/382115795242?autoplay=true

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Shop members
  • Heather

    Owner, Maker, Designer, Curator

Shop policies

Last updated on June 26, 2016
Welcome to Feather Hen! I know you have many options at your fingertips and I am flattered you stopped by to browse my shop. Each pillow cover is crafted just as if I am keeping it for myself. I want you to feel that your product was made with care because it was!
✏️✏️✏️ Just add your personalized info into the white notes box, in your cart.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is expected within 3 days of purchase. For echecks payment must first clear before item will be sent.
Shipping
TURN AROUND AND SHIPPING

My turn around time is 3-5 business days unless otherwise stated in the listing. I ship USPS first class, which generally takes 3-5 days to US ADDRESSES under normal conditions. If you would like a shipping upgrade I have a shipping upgrade listing on the left hand side of my shop, or during check out. I ship several times a week, with the exception of holidays and weekends.

SHIPPING ADDRESSES:

Please have the correct address in the ships to field. NOT in the notes box. This will expedite your order. If you are shipping to two different addresses, separate orders are needed for speed, accuracy and sufficient postage.


********************** HOLIDAY SHIPPING DEADLINES *******************
2015
These dates are NOT guaranteed, but are based on the USPS ability to deliver. I will have your order in time for their deadline, delivery is up to the post office.

First-Class Mail® Service Dec. 19
Priority Mail® Service Dec. 20
Priority Mail Express® Service Dec. 22


CANADIAN CUSTOMERS::::
Please see this information regarding shipping delays due to strike:
https://www.etsy.com/teams/7716/announcements/discuss/17843317/


⭐️⭐️⭐️ INTERNATIONAL BUYERS ⭐️⭐️⭐️:

Shipping generally takes 10 - 14 business days according to past customers but sometimes a few weeks longer depending on your location. YOU MAY BE ASSESSED CUSTOMS FEES or VAT FEES. These are assessed by your country, and have nothing to do with the cost of shipping. I have no way of knowing if your item will be taxed. These are the buyers responsibility. These fees cannot be collected at the time of purchase or prepaid.

Please be aware that you will be responsible for any taxes, VAT, customs duties, handling/brokering fees or other amounts that may be levied by your home country for importing. Check with your Customs office and/or Postal Service if you are concerned about possible tariffs. Our government requires a customs declaration of value form on all parcels leaving The United States. Legally, I cannot declare any items you purchase as a gift.
You can estimate your amount here :
www.dutycalculator.com/new-import-duty-and-tax-calculation

ERRORS:

Basically, if I make a mistake, such as a misspelling, I will gladly replace your cover at no cost to you. However, I need to know something is wrong to fix it. Please let me know via Etsy convo if there is a problem. Let me SHOW you that I stand behind my products. Please don't let the first time I hear about a problem be when I read your review.

If the error is due to the customer misspelling, incorrect date given, information left off, ordered incorrectly contact me, I will try my best to work with you.

If it is the postal services fault, I will file a claim with the USPS 7 days after expected arrival and refund accordingly after they research the package and make a determination of the items whereabouts. Please contact me if this happens.

IN CONCLUSION:

I take great care to make sure your item is just as described and is what you ordered. Once the item leaves my hands, I unfortunately have no control over the postal system. I do provide tracking to ensure items arrive. However, Items lost in the mail do happen. Not often, but it does happen. If an item does come up missing, yet the tracking says it was DELIVERED, refunds will not be given. If shown as delivered, and you have not seen it you at your location need to file a theft report. If it never shows as delivered a refund or replacement will be given per shop owner discretion. ( I have never had this happen... So, knock on wood! )
Refunds and Exchanges
Please know I take great care in the creation and shipment of your purchase. Let me know if it arrives to you and does not meet your standards. If for any reason you are not satisified, please convo me and let me know. I am human, a mom of four and not a superwoman, I do make mistakes! I will however do my best to make it right!
If an item does not arrive, please let me know. If you are unhappy, please give me the chance to make you happy before leaving a negative feedback. I cannot make it right if I don't know it happened.
If a return is necessary and agreed upon by both parties, the item must be received back to Feather Hen within 30 days of the purchase. I will credit back the agreed upon amount once the item is received.
Additional policies and FAQs
I try to respond quickly to your questions and concerns, however, if it is outside of business hours, please know I will get back to you as quickly as I can. I am a mom of four and wife to one, and I am trying my best to do it all! Although this is an online shop and open 24 hours I am running this show alone :) . Please contact me before purchase for rush items to ensure I am able to fulfill your request on your timeline. If I can, I certainly will, but it is not always possible.

NOTE CARDS: If you would like a note card added to your gift, just tell me your short sentiments in the white box during check out. I will gladly add the note to your gift. This is hand written.

PERSONALIZED INFORMATION: Please leave any additional information necessary for your order in the white "notes" box. It can be found by adding the item to your cart. You can type in it and all info put there will accompany your order.

PROOFS: I can create proofs after purchase when needed. An example of when one might be needed is if there is a custom aspect to the design beyond changing the names. If you need a proof let me know and I will send it via etsy convo after purchase. Proofs are send via Etsy Convo system. Creating proofs slows down my turn around time.
It is my policy to only create proofs only after purchase.

CONTACTING ME: Please use ETSY CONVO SYSTEM first before email, when contacting me. I don't check my email as often as I do Etsy and emails often get kicked to a junk /spam folder.
Have a great day!

~Heather