feux is taking a short break
Reviews
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Amanda on Apr 8, 2025
5 out of 5 starsThe light is gorgeous, love it! Seller was super helpful and the packaging was superb to arrive in perfect condition. Highly recommend this lovely shop.
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Spanish on Sep 10, 2021
5 out of 5 starsGreat price, great lamp and in great condition. Fast delivery. Exactly what I was after, also Esben provided extra length cord as required. I will certainly be back for the next danish pendant lamp. Thanks again
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Archie on Aug 14, 2021
5 out of 5 starsLamp was dispatched promptly and well packaged. The item was as described, very good condition for its age. Good communication from the seller. Very pleased with the purchase, cannot wait to get it wired and installed above our dining table.
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DJ on Jan 25, 2021
5 out of 5 starsSuch a pleasant transaction. Blow away in how beautiful the rug is. This is how business is supposed to be conducted. 🙏❤️🙏
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Analog on Dec 31, 2020
5 out of 5 starsLamp came packaged safely and the seller is very communicative. Thanks!
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Scarlet on Jan 2, 2020
5 out of 5 starsI love my new lamp. It's a stunning piece and will be a feature of my front porch when I have it positioned on an exterior wall. Thanks for the awesome packing and timely delivery to Australia. I could have asked for a better service. Apologies for my tardy review. :)
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About feux
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Shop policies
With a large collection, i now need to sell some of my lamps to get some space free.
Feux regularly ships worldwide, please see shipping costs by each product.
I hope you enjoy visiting our shop and hope you will return again.
Sincerely
Feux
Accepted payment methods
Returns & exchanges
Payment
Shipping
IMPORTANT:
If the consignment against expectations is broken during shipment, it is important that it is the receiver who contacts his local post office and make a complaint. It is important that the recipient retains the packaging as intact as possible, so the post office can evaluate it in terms of insurance.
https://www.usps.com/help/claims.htm
http://auspost.com.au/parcels-mail/compensation.html
http://www.royalmail.com/personal/help-and-support/claims-process-for-international-items
http://www.dhl.de/de/paket/hilfe-kundenservice.html#kontakt
etc.
Feux can not complain to the postal service, but will be able to help provide the information needed by the recipients post service.
Feux do not give money back on damaged shipments, but will assist the recipient as far as possible to get compensation for the product.
All items from Feux is sent insured.
If you are unsure about that the post office has the same policy as DHL, please consult with them before ordering.
Feel free to ask about shipping time, I will provide a time out from the experience of other items.
The most common delivery times (not guaranteed):
United states: 5-6 weeks
Australia: 5-6 weeks
New Zealand: 5-6 weeks
Japan: 4-5 weeks
Europe: 7 days - 2 weeks
Other: 4-5 weeks
Shipping confirmation is provided as soon as the package is sent.
When the shipment leaves Europe, there may be problems using track and trace due to other mail systems.
Please note that we will use your Etsy address and not your paypal address if they do not match.