WE TRiED iT ALL...chore charts, tearpads, piggy banks, divided piggy banks, magnetic chore charts, cloth chore charts, dry-erase chore charts, marble jars, sticky notes ...and the list goes on. The problems were many: there were just too many components to coordinate, all in different places all over the house, we would forget to pay, or it was ugly and our vanity made us shove it in a drawer (out of sight, out of mind!). So we combined what we liked from various beliefs and systems and created our first prototype. We would love to say it was easy as pie and there was no hesitation before we began this journey. Alas, it hasn't been easy (but SO worth it) and we did hesitate before taking such a leap of faith. We actually hesitated for about two years....it's difficult to jump when you aren't sure if there will be water in the pool! But after pre-market tests and gobs of support from family, we jumped. And lo, and behold! We have landed safely in the water. Thank you for your support of our mission to help parents raise responsible children. Nothing seemed to work for us, so we developed our own system to use for our family. Our kids totally latched on to it, and we kept our sanity, for the most part. We had many friends and family members ask about our "system," and after recounting many times what we do, how we do it, and why we do it, we decided to trial our product with test families. We developed the first prototype to get the product in the homes of as many test families as we could afford (remember....shoestring budget!). We began a series of feedback surveys to gather information and create a final product.
In November, 2009, we launched our first website. I remember hitting "PUBLISH" and thinking to myself, "Now, let's just watch the orders roll in." Comic relief nowadays, but finally, almost two weeks later, we got our first order in Colorado! Since it was all online and we couldn't frame our first dollar, we printed the order out on metallic green paper and framed that instead! It was slow-going as we developed a web-presence. We quickly learned that it's just not as simple as "having a website!"
We have continued to tweak our system as we receive feedback from customers. We genuinely believe that the best possible customer service and true listening to our customers is the only way we will grow, thrive, and ultimately succeed.
We hoped that we would sell our initial investment of 250 systems over the span of our lifetime. Two years later we were ordering containers of product to keep up with demand. We are truly overwhelmed with the response, honestly in awe of the number of families we have been able to serve, and we are ever grateful for the net you have provided us as we took this giant leap of faith.
Thank you. We are humbled.