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Eve on May 6, 2024
5 out of 5 starsBeautiful, as described. I'm international and seller went above and beyond by changing the listing and communicating daily until we got it sorted. Would 100% buy from them again. Thank you so much Sarah!
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Makenzie on May 3, 2024
5 out of 5 starsCouple of rings on piece are broken, but nothing major and definitely repairable. Not sure if it happened during shipping, or if it was already broken.
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Makenzie on May 3, 2024
5 out of 5 starsSarah made me a custom size, which I thought might take a while, but it shipped quite quickly. I have three of her plant hangers and I’m obsessed. Haven’t found anyone else doing it like her, and the colors…!
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Frequently asked questions
Custom and personalized orders
Do you like a handmade piece, but you're envisioning a different size or color? Or do you want multiple items, and it looks like I don't have enough in stock? Hmm, let's talk! Send me a message, and I'll get right back to ya!
Gift wrapping and packaging
I'm hoping I'll dream up a way to ship your items in a great-looking, economical, and environmentally responsible way.
However, starting July 2018, etsy skims a % off the top of what customers pay toward shipping. I do NOT make a profit on shipping, so in order to keep your+my costs low, I choose to sacrifice a beautiful package, and I use recycled materials as much as I can. Of course, the added benefit is this reduces waste!
Your package may not be as beautiful as the item inside it, but I'll do my best to package your item securely and with the lowest weight possible to save you $$$. In a perfect world, you'll reuse the packaging you receive!!
If you REALLY need a *fancy* package, send me a message, and I'll see what I can do 😉
Local pick up? Drop off?
If you're in or around Portland and want to save on shipping, let's cut out the middleman, and get you your items without bothering the mail carrier! Send me a message and let's try and arrange a pick up or drop off.
Getting a package in the mail is also pretty fun, though.
How long does it take for my item to ship?
You want your item ASAP, so I ship out ASAP! However, I have no control over the delivery speed of USPS. Most often, US Postal Service delivery is quick and on time, but please be aware that delays do happen for myriad reasons, and I can't be held accountable once your package leaves my possession.
Please be aware that if you choose the USPS "Parcel Select Ground" delivery service at checkout, you will save a few bucks on the shipping fee, but the delivery window is wiiiide, and it will take longer the further you are from Portland, OR. This is a great service if you aren't in a rush to get your item, but not so great if it's for your aunt's birthday this Friday!! Again, I have no control over your item once it I drop it in the mail.
Can you hold/reserve an item for me??
If you see a *one of a kind * item in the shop that you desperately need, but a little wiggle room in your bank account is needed before you click that "Buy it Now" button, I can reserve an item for up to 3 days. Send me a message, and if we come to an agreement, I'll change the listing title and description to advise other shoppers that any purchases will be cancelled/refunded. If 3 days pass and you haven't made the purchase, I'll remove the hold and the item will be available again to the general public.
For handmade items that are *not* one of a kind, I don't typically do holds, but send me a message and I'll hear your plea. 😊
Do you combine shipping?
☛ YES ☚
If you want multiple items, no worries, I will combine shipping in whatever way makes it cheapest or least amount of packaging - just send me a message and let me know your preference!
How can I show my appreciation?
We'd would love it if you'd post a review!! It's the best! Your feedback on the item you received and also your overall purchase experience is oh so valuable. 💕
Your review also helps new customers feel confident in making a purchase from our shop. 👁🗨
If there's ever a problem with your order, please message me directly and we'll work it out! 🙌
Why are vintage items in less-than-perfect condition??
Anything we offer as "vintage" is 20 years or older, and therefore will most likely have imperfections and/or wear because they have been previously used or worn.
I'll post my honest opinion on the condition of each vintage item - please reach out if you need more info to make your decision, I love answering questions!
Returns for EU customers
EU law requires that I allow EU residents to return items within 14 days of delivery. Item must be returned in the condition it was sent to receive a refund. I will take photos prior to shipping to confirm the item's condition. Buyer is responsible for shipping charges to return the item.